User Manual

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5. How to Turn Off Petcube Care Video History
Petcube Care’s video history feature is turned on by default.
To deactivate it:
1. Open Petcube app
2. Go to the camera profile in Home menu if you use Android or tap the ‘Play’ icon
if you use iOS
3. Move the slider to ‘Sleep’ mode in the lower right corner of the Petcube camera
controls
In Sleep mode, Petcube Care is disabled. It will not detect and record events. Nothing
will be added to your video history timeline. You will still have access to recorded videos
if any were taken when Care was active and your subscription plan allows.
Use Awake mode, when you are not around and want Petcube Care to be active. You
will get noise & motion notifications. These moments will be stored on your timeline.
If you turned on Sleep mode, but later purchased a Petcube Care subscription, Awake
mode will be turned on automatically and your video timeline will begin to populate.
6. What is the Petcube Care free trial and how it works
A free 14-day Petcube Care trial of the Premium plan is included when you purchase
a Petcube camera. You can enroll in the trial after you have activated your Petcube
camera. We ask for a payment method to ensure you don’t have any interruption
in service after the trial ends. You will not be charged if you do not continue our service.
If you purchase a Petcube Care subscription at the same time as you buy a camera, your
subscription will start automatically when you activate the camera.
If you do not wish to use the free trial of Petcube Care, you can choose to skip it after
you have activated your Petcube camera.