Installation Manual

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8. The LED is pulsing orange and doesn’t turn white after setup
Flashing orange LED light normally means that the device was connected to your
Wi-Fi router but the router doesn’t allow the Petcube to connect to the Internet.
This can be because of certain security settings on your router, such as firewall or
MAC address filtering. Contact your ISP or Petcube Customer Care Team for assistance.
9. Petcube cannot be found by setup
In case you are having a problem setting up your Petcube via Bluetooth, there’s an
alternative setup approach we suggest to try. Follow the steps below to set up your
device via Wi-Fi access point:
Power your Petcube off and back on and start the setup process over again. Keep
in mind that when you first power on your Petcube camera it glows solid yellow
for up to a minute (although it may look light green) so wait 1 minute until it starts
blinking green. If it doesn’t start blinking, find a reset pin that came with your Petcube,
find a small hole on the bottom of your Petcube Play, insert the reset pin into
it and hold it down for 3 seconds until it changes to green.
If you’re using an iOS device:
1. Open Petcube application
2. Go to ‘Home’ tab and select ‘Connect your device’
3. Select Petcube Camera in the list of options instead of Petcube Play 2
4. Follow the steps on the screen
5. On step 3, open ‘Settings’ on your phone, go to ‘Wi-Fi settings’, connect to Petcube
Play 2 Wi-Fi and return to the Petcube app
6. Wait for the app to exchange data with the Petcube and scan for available
Wi-Fi networks
7. Select your home Wi-Fi network from the list, put in your network password
and hit ‘Join’