Installation Manual

48
1. LED light doesn’t light up
TROUBLESHOOTING
8
If the LED light on your Petcube camera is off while the camera is plugged into
the power source, try unplugging it and plugging it back in. Make sure that you are
using the original power adapter that came with your Petcube and that the power cord
is undamaged. If you no longer have the original power adapter, make sure to only use
the ones that provide 5V/2A power.
2. Petcube blinks yellow and doesn’t turn blinking green
When you plug in your Petcube before
starting the registration process, it
should glow solid green for a minute.
Wait up to 1 minute until it starts
blinking green. In case the light on the
device doesn’t start blinking green and
remains blinking yellow, try to reset
your Petcube following the steps below:
1. Find a small hole on the bottom
of your Petcube Play, insert the reset
pin into it (fig 8.2.1), hold it down
for 8 seconds until the Petcube plays
a sound and release it
2. Wait until the camera boots up again
and starts blinking green within
1 minute
3. Open Petcube app, go to the ‘Home’
tab, select ‘connect your device’,
pick your Petcube from the list
of options and follow the steps
on the screen.
Fig. 8.2.1