Installation Manual

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5. How to Turn Off Petcube Care Video History
Petcube Care’s video history feature is turned on by default.
To deactivate it:
1. Open Petcube app
2. Go to the camera profile in Home menu if you use Android or tap the ‘Play’ icon
if you use iOS
3. Move the slider to ‘Sleep’ mode in the lower right corner of the Petcube camera
controls
In Sleep mode, Petcube Care is disabled. It will not detect and record events. Nothing
will be added to your video history timeline. You will still have access to recorded videos
if any were taken when Care was active and your subscription plan allows.
Use Awake mode, when you are not around and want Petcube Care to be active. You
will get noise & motion notifications. These moments will be stored on your timeline.
If you turned on Sleep mode, but later purchased a Petcube Care subscription, Awake
mode will be turned on automatically and your video timeline will begin to populate.
6. What is the Petcube Care free trial and how it work
A free 7-day Petcube Care trial with 7 days of video history is included when you
purchase a Petcube camera. The trial starts when your Petcube camera is activated
and will end after 7 days. You’ll need to subscribe to Petcube Care to retain access
to the subscription features.
If you purchase a Petcube Care subscription at the same time as you buy a camera,
your free trial will start when you activate the camera and your billing cycle will begin
when your trial ends.