Troubleshooting Guide

3. Tap the 'Settings' wheel in the upper right corner if you use Android or tap the
‘Play’ icon if you use iOS.
4. Tap the ‘Settings’ wheel in the upper right corner.
5. Go to General settings menu.
6. Adjust the volume level under 'Camera Volume'.
Keep in mind that in order to be able to change the settings on your Petcube, it
needs to be in online standby mode (steady white light).
10
Treats got jammed in Petcube Bites
If a treat gets jammed in Petcube Bites’ container, you'll get a notification via the
Petcube App. You can dislodge the treat by removing it or shaking the container to
empty it. If a treat gets stuck in the flinging mechanism, use the door on the
bottom of the device to remove it. Do not unjam the device with sharp instruments
or apply too much pressure, both of which can damage the device.
1-844-747-2823
toll free for the US and Canada
Custom care 24/7