User Manual

51
1. LED light doesn’t light up
TROUBLESHOOTING
8
If the LED light on your Petcube camera is off while the camera is plugged into
the power source, try unplugging it and plugging it back in. Make sure that you are
using the original power adapter that came with your Petcube and that the power cord
is undamaged. If you no longer have the original power adapter, make sure to only use
the ones that provide 5V/2A power.
2. Petcube blinks yellow and doesn’t turn blinking green
When you plug in your Petcube before
starting the registration process,
it should glow solid green for a minute.
Wait up to 1 minute until it starts
blinking green. In case the light
on the device doesn’t start blinking
green and remains blinking yellow,
try to reset your Petcube following
the steps below:
1. Find a reset pin that came with your
Petcube, find a small hole above
the USB port on the left side of the
Petcube Bites (fig 8.2.1), insert the
reset pin into it, hold it down for 8
seconds until the Petcube plays a
sound and release it
2. Wait until the camera boots up again
and starts blinking green within
1 minute
3. Open Petcube app, go to the ‘Home’
tab, select ‘connect your device’,
pick your Petcube from the list
Fig. 8.2.1