M E E T YO U R Petcube Bites 2 1
1 PETCUBE BITES SPECS AND SYSTEM REQUIREMENTS Petcube Bites 2 features: • 160º wide angle view • 1080p HD video • Treat dispenser • 2-way audio • Alexa Built-in • Night vision • 4x digital zoom • Sound and motion alerts Petcube Bites requires: • Wi-Fi 802.11b/g/n, 2.4-5GHz, password protected • Bluetooth Low Energy (BLE) • iOS 10.3.3 + and higher or Android 7.1.
2 SAFETY AND HANDLING To avoid injuries or causing harm, read all safety information and operating instructions prior to using Petcube.
3 H O W T O A C C L I M AT E YO U R P E T TO P E TC U B E B I T E S 2 Some pets may need an adjustment period to get used to Petcube Bites 2. Follow these simple steps to successfully introduce Bites 2 to your pet: • Take time to positively introduce Bites 2 to your pet. Let them smell and inspect the device before you start operating it. • Introduce them to the idea that treats will come out and give your pet a positive association with the device.
4 GETTING S TA R T E D 1. Setting up your Petcube camera on iOS device Step 1. To set up your Petcube, download Petcube application (fig 4.1.1) to your iOS device. The Petcube app requires iOS 10.3.3 or greater and can be downloaded in the App Store or at the link below: www.petcu.be/ios-app-download Step 2. Connect your Petcube to a power source and wait up to a minute until the LED light starts blinking green (fig 4.1.2). Fig. 4.1.1 Fig. 4.1.2 Fig. 4.1.3 Fig. 4.1.4 Step 3.
Step 6. To identify your device, tap ‘Select’. When the light on the device blinks green rapidly, tap ‘Next’ (fig 4.1.7). Step 7. Wait for the app to exchange data with the Petcube and scan for available Wi-Fi networks (fig 4.1.8), then select your home Wi-Fi network from the list, put in your network password and hit ‘Connect’ (fig 4.1.9).
Reminder: It is likely that your Petcube will need a firmware update right after it is connected. The firmware update will be downloaded to your camera within 24 hours. When the LED light on the Petcube will start blinking green rapidly (fig 4.1.14), do not disconnect your device. The installation only takes 5 minutes. Fig. 4.1.11 Fig. 4.1.9 Fig. 4.1.10 Fig. 4.1.13 Fig. 4.1.14 Fig. 4.1.
2. Setting up your Petcube camera on Android device Step 1. To set up your Petcube, download the Petcube app to your Android device (fig 4.2.1). The Petcube app requires Android 7.1.2 or greater and can be downloaded in the Google Play Store or at the link below: www.petcu.be/android-app-download Step 2. Connect your Petcube to a power source and wait up to a minute until the LED light starts pulsing green (fig 4.2.2). Fig. 4.2.2 Fig. 4.2.1 Step 3.
Step 6. To identify your device, tap ‘Select’. When the light on the device blinks green rapidly, tap ‘Next’ (fig 4.2.10). Step 7. Wait for the app to exchange data with the Petcube and scan for available Wi-Fi networks, then select your home Wi-Fi network from the list (fig 4.2.12), put in your network password and hit ‘Connect’ (fig 4.2.13).
Reminder: It is likely that your Petcube will need a firmware update right after it is connected (fig 4.2.15). The firmware update will be downloaded to your camera within 24 hours. When the LED light on the Petcube will start blinking green rapidly (fig 4.2.17), do not disconnect your device. The installation only takes 5 minutes. Fig. 4.2.9 Fig. 4.2.10 Fig. 4.2.7 Fig. 4.2.8 Fig. 4.2.11 Fig. 4.2.
Fig. 4.2.16 Fig. 4.2.13 Fig. 4.2.14 Fig. 4.2.15 Fig. 4.2.17 Fig. 4.2.
3. Setting up Alexa Once you’ve successfully paired the Petcube with your phone, you will be able to start using Alexa on your camera. To install Alexa, press Amazon Alexa button below the Play icon in the center (fig 4.3.1) and tap ‘Get started’ below Fig. 4.3.1 (fig 4.3.2). Log in with your Amazon account (fig 4.3.3), and Allow access to Alexa voice services (fig 4.3.4). Hit ‘Next’ on the language choice (currently Alexa on Petcube only supports English (fig 4.3.
Fig. 4.3.7 Fig. 4.3.5 Fig. 4.3.6 Fig. 4.3.9 Fig. 4.3.10 Fig. 4.3.
4. Select the correct treat size insert Your Petcube Bites 2 camera now comes with three different inserts to accommodate different treat sizes: Small, Medium and Large. • Use Small insert with treats under 12mm or 0.47in of size • Use Medium insert with treats between 12-16mm or 0.47-0.63in of size • Use Large insert with treats above 16mm or 0.
5. Playing with your Petcube If you successfully registered your Petcube and the LED light on it glows white, go to the camera profile in your iOS app or to the ‘Home’ tab in your Android app and press the ‘Play’ icon at the top. 6 1 2 4 5 3 Petcube Bites 2 Live Stream Controls (fig 4.5.1): Fig. 4.5.
To enable audio or manual night vision, select the ‘Settings’ icon in the top right corner of the screen (fig 4.5.4 and 4.5.5). To exit the live stream in iOS app, first exit the landscape mode first by pressing the 2 arrows icon in the upper left corner (fig 4.5.6). To return back to the Petcube feed, tap the camera video while in portrait mode and press the ‘back’ icon Fig. 4.5.4 in the upper left corner (fig 4.5.7).
Fig. 4.5.6 Fig. 4.5.7 Fig. 4.5.8 Fig. 4.5.
6. Where to place your Petcube Bites Consider placing Petcube Bites in a location that allows for maximum coverage through the camera’s 160° wide angle lens. It’s always a good idea to point the Petcube Bites in the direction where your pets tend to spend most of their time. If you want to place Petcube Bites on a table or shelf, we recommend you set it up at least 3 feet above the floor. Petcube Bites has a non-slip rubber bottom, which provides a secure grip on flat surfaces.
Do not use abrasive cleaners on the container, only liquid detergents and soft sponges. To detach the treat container, push the back release button to the right and pull up and away from the base. Do not use abrasive cleaners on the container, only liquid detergents and soft sponges. 9. Taking screenshots and recording video In order to take a snapshot of the live stream from your Petcube, you need to tap the Photo Camera icon on the bottom left while in play mode (fig 4.8.1).
11. Using Night Vision Petcube comes with the infrared sensor capable of streaming clear black and white video in pitch dark. When the sensor detects a low level of ambient light, your Petcube camera will automatically activate the Night Vision mode. Petcube app also allows you to turn night vision on and off during a live stream: Fig. 4.11.1 1. While in the live stream, tap the ‘Settings’ wheel in the upper right corner 2.
12. Using Push-To-Talk or Two-way Audio Petcube comes with 2 ways of audio interaction: default simultaneous 2-way audio and optional ‘push-to-talk’ feature that works much like a walkietalkie. To start talking and listening, first, make sure the sound is activated in Settings at the top right, then simply tap the mic icon in the bottom left corner (fig 4.12.2). Fig. 4.12.1 To switch to push-to-talk audio: 1. Open the Petcube app 2.
13. Volume control To configure the volume level on your Petcube: 1. Open the Petcube app 2. Go to the camera profile (fig 4.13.1) 3. Tap the ‘Settings’ wheel in the upper right corner (fig 4.13.2)if you use Android or tap the ‘Play’ icon if you use iOS 4. Tap the ‘Settings’ wheel in the upper right corner 5. Go to General settings menu (fig 4.13.3) Fig. 4.13.1 Fig. 4.13.2 Fig. 4.13.3 Fig. 4.13.4 6. Adjust the volume level under ‘Camera Sound’ (fig 4.13.
14. Sound alert at the start of a call To attract your pet’s attention and be aware of when someone connects to your Petcube in accordance with your sharing settings, at the start of every call your Petcube will play a sound alert. To disable the sound alert: 1. Open the Petcube app 2. Go to the camera profile, tap the ‘Settings’ wheel in the upper right corner if you use Android or tap the ‘Play’ icon if you use iOS Fig. 4.14.1 3. Tap the ‘Settings’ wheel in the upper right corner 4.
15. Connecting to Petcube at the app launch / skip social feed Some camera owners find it more convenient if they can connect to their camera immediately upon the app start or at least skip the social feed, enter camera profile and Petcube Care timeline once they launch the app. To configure the app start, follow these easy steps: 1. Tap on your profile icon at the very top of your Petcube app (fig 4.15.1) 2. Tap on the Settings icon in the top right corner of the screen (fig 4.15.2) Fig. 4.15.1 Fig. 4.
16. Sharing access to your Petcube Bites 2 By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family, friends and anyone who installs the Petcube app on their smartphone. Currently, Petcube app offers two different sharing options - temporary (iOS only) and regular. Temporary sharing allows you to share your Petcube publicly or with selected people and can be configured to last from 15 minutes to 2h. Fig. 4.16.1 Fig. 4.16.2 Fig. 4.16.3 Fig. 4.
With regular sharing settings, you can share access to your Petcube with your family, friends and the whole Petcube community. Family members (fig 4.16.8) will have almost full control of your camera, being able to connect to your Petcube anytime, change camera and sharing settings and access recorded videos on Petcube Care timeline. Friend sharing (fig 4.16.
To delete a user from your ‘Family’ or ‘Friends’ list: 1. Go to ‘Sharing’ settings again 2. Find their username and swipe it left to ‘Delete’ or ‘Unfriend’ (fig 4.16.10 and 4.16.12) You can also share your Petcube with any Petcube app user by choosing the ‘Public’ sharing option (fig 4.16.13) where you can configure access to treats, sound controls and schedule sharing time according to your needs (fig 4.16.14). Fig. 4.16.9 Fig. 4.16.10 Fig. 4.16.11 Fig. 4.16.12 Fig. 4.16.13 Fig. 4.16.
17. Using motion and sound detection If you are not using Petcube Care cloud-based video storage service, the Petcube app can send push notifications to your smartphone whenever motion or sound is detected on your Petcube. To enable push notifications: 1. Open the Petcube app 2. Go to the camera profile, tap the ‘Settings’ wheel in the upper right corner if you use Android or tap the ‘Play’ icon if you use iOS (fig 4.17.1) then tap ‘Settings’ in the upper right corner (fig 4.17.2) Fig. 4.17.1 Fig. 4.17.
push notifications to be sent as soon as new video recordings are available. 18. Using Auto Treat Scheduling With Petcube Bites users not only can give their pet a treat on demand during the live stream but also set up an auto treats schedule to cheer up their pet even if they are not there. You can set up the treat scheduling by following these few easy steps: Fig. 4.18.1 Fig. 4.18.2 Fig. 4.18.3 Fig. 4.18.4 1. Open the Petcube app 2.
19. Setting up multiple Petcube cameras to one account To register multiple cameras in a single account: 1. Launch the Petcube app. 2. Swipe left at the top of the ‘Home’ tab (fig 4.19.1) 3. Press ‘Tap to connect your device’ icon 4. Select your Petcube in the list and follow the instructions Repeat this process to register additional devices. Fig. 4.19.1 20. Registering Petcube to a different account Be aware that a Petcube can only be registered to one user.
21. Deleting the Petcube device To delete the Petcube from your account: 1. Open the Petcube app 2. Go to the camera profile, tap the ‘Settings’ wheel in the upper right corner if you use Android or tap the ‘Play’ icon if you use iOS 3. Tap the ‘Settings’ wheel in the upper right corner and tap ‘Disconnect camera’ (fig 4.20.1) 4. Confirm by choosing ‘Delete’ Fig. 4.21.1 22. Resetting user account password If you forgot your password: 1. Open the Petcube app on your mobile device 1.
Fig. 4.22.3 23. Changing your account name, username, password or camera name To change your account details such as your name, username or password: 1. Open the Petcube app 2. Go to the user profile by tapping your user icon (fig 4.23.1) 3. Tap the ‘Settings’ wheel in the upper right corner (fig 4.23.2) 4. Hit ‘Edit profile” (fig 4.23.3) and tap the values you want to change To change your Petcube camera name or change the camera background: 1. Open camera profile (fig 4.23.5) Fig. 4.23.1 Fig. 4.23.
3. Hit the arrow next to your Petcube name (fig 4.23.7) and status and change the necessary values Fig. 4.23.3 Fig. 4.23.4 Fig. 4.23.5 Fig. 4.23.
24. Moving your Petcube to a different location or changing Wi-Fi settings As long as the Petcube is within range of your wireless network, you can reposition it according to your needs. However, if you’re trying to use it in a different Wi-Fi environment or want to connect the camera to a different wireless network, you need to change the Wi-Fi settings in the Petcube app. To do that: 1. Open the Petcube app Fig. 4.24.1 Fig. 4.24.2 Fig. 4.24.3 Fig. 4.24.4 2.
25. Turning your Petcube off remotely / Disable sharing Currently, there is no option to turn off the camera remotely from the Petcube app. But if you’re sharing access to your Petcube, you can easily disable it in the ‘Settings’ menu. To disable sharing: 1. Open the Petcube app 2. Go to the camera profile, tap the ‘Settings’ wheel in the upper right corner if you use Android or tap the ‘Play’ icon if you use iOS (fig 4.25.1) Fig. 4.25.1 Fig. 4.25.2 3.
To stop public sharing, switch off the ‘Shared with public’ option (fig 4.25.8). To disable the temporary sharing (iOS only), go to camera profile, tap ‘Sharing’ in the center-right (fig 4.24.9) and select ‘Stop Sharing’ in the dialog menu (fig 4.25.10). Fig. 4.25.6 Fig. 4.25.5 Fig. 4.25.7 Fig. 4.25.8 Fig. 4.25.
5 W H AT I S A M A Z O N A L E X A AND HOW DOES IT WORK WITH PETCUBE 1. What is Amazon Alexa Alexa is a smart voice-enabled personal assistant developed by Amazon. It was first used in Amazon’s Echo and Echo Dot devices and is now available in a range of many other smart home gadgets.
Fig. 5.2.3 Fig. 5.2.4 Fig. 5.2.5 Fig. 5.2.6 Fig. 5.3.1 Fig. 5.3.2 3. How to disable listening on Amazon Alexa To turn the listening sound off, tap ‘Alexa Mic On’ below the Play icon in the center (fig 5.3.1) and move the slider to ‘Mic Off’ position (fig 5.3.2).
4. How to disable listening on Amazon Alexa To turn the listening sound off, tap ‘Alexa Mic On’ below the Play icon in the center (fig 5.3.1) and move the slider to ‘Mic Off’ position (fig 5.3.2). Fig. 5.4.1 Fig. 5.4.2 Fig. 5.4.
5. How to setup Amazon Alexa skill 1. Sign into your Amazon Alexa account using Alexa app on your phone (fig 5.5.1) 2. Search for and download the Petcube Skill for Alexa (fig 5.5.2 and 5.5.3) 3. Link your Petcube account using your Petcube username through your Alexa App or Amazon account (fig 5.5.4) 4. Start using Alexa to give voice commands to Petcube cameras Setting up the Petcube Skill for Amazon Alexa is a one-time process. No changes are necessary from within the Petcube app or your Petcube account.
6. Amazon Alexa voice commands on Petcube After you’ve downloaded and installed the skill, use the following voice commands with Alexa on your Petcube Bites camera: • Alexa, ask Petcube to treat [your pet’s name] • Alexa, ask Petcube to treat my pet • Alexa, ask Petube to fling treats Note: After You say an Alexa Skill phrase (above), Alexa will respond with a phrase like “Here you go!, Yummy!, etc.
6 PETCUBE CARE™ 1. What is Petcube Care Petcube Care is an optional subscription service that adds features to a Petcube camera and gives owners additional peace of mind when it comes to their pets and their property. Depending on the subscription plan, Petcube Care provides Petcube users with access to extended cloud-based video history for 3 or 90 days, longer 30-second video clips, 10 or unlimited video downloads, smart alerts, a 2-year device warranty, and Premium Support.
3. How does Petcube Care work Petcube Care watches after your pets and home when everyone is away, capturing action videos, triggered by sound or motion. 30-second clips are saved securely in the cloud and are accessible in the interactive timeline in the Petcube app to review and download for 3 or 90 days (depending on the subscription plan). The 3-second look back lets you see what event set off the recording.
5. How to Turn Off Petcube Care Video History Petcube Care’s video history feature is turned on by default. To deactivate it: 1. Open Petcube app 2. Go to the camera profile in Home menu if you use Android or tap the ‘Play’ icon if you use iOS 3. Move the slider to ‘Sleep’ mode in the lower right corner of the Petcube camera controls In Sleep mode, Petcube Care is disabled. It will not detect and record events. Nothing will be added to your video history timeline.
You can view your subscription settings at any time in the Petcube app. Go to ‘Home’ tab, select ‘Settings’ in the upper right corner and look for ‘Manage Subscription’ under Care settings. For more information, check out the Petcube Care subscription options on petcube.com. 7. Petcube Care modes explained There are two modes in Petcube Care: Awake and Sleep.
If you don’t wish to use Petcube Care video recording service but would like to receive motion and sound detection notifications, go to ‘Notifications’ settings again and turn ‘Motion Detection’ and ‘Sound Detection’ options on. 8. How to view your video history in Petcube Care It’s very easy to access your video history with Petcube Care! Launch the Petcube app on your phone. Today’s videos will populate automatically on your home screen. You can scroll down to get earlier videos.
you will always be able to store video recordings to your phone’s internal storage. Just pick the necessary video clip, press the three dots ‘…’ located on the left hand side of the video and select ‘Save’. 10. Video recording length Currently, video recording length can be no longer than 30 secs. So, for instance, if there’s a motion that lasts for 2 minutes 15 seconds, the app will cut it into 5 scenes. However, in the free 4-hour history plan, video recording length is limited to 10 seconds. 11.
2. Once logged in, go to ‘Billing’ tab to update your information. 13. How do I cancel Petcube Care subscription In order to cancel your Petcube Care subscription: 1. Open Petcube app 2. Go to camera profile on which you wish to cancel the subscription 3. Tap the ‘Settings’ wheel in the upper right corner 4. Select Care Settings 5. Click on the current subscription at the top 6. Hit Cancel subscription at the very bottom of the page. Alternatively, you can go to petcube.
7 PETCUBE SMART ALERTS 1. What are Smart Alerts & How do they work? Smart alerts bring AI-powered recognition technology to the pet space. Your Petcube camera will be able to give you better intel on what’s happening at home when you’re away, with audio detection of dog barks and cat meows, and visual detection of cats, dogs and people. Get push notifications on your phone when something is detected and setup automatic video recording so you can later replay what happened. 2.
You’re in full control of which notifications you get - choose one or get them all it’s up to you. 5. How can I get smart alerts for my pets? If you don’t have a Petcube camera yet: 1. Get a Petcube pet camera! :) 2. Download the Petcube App for your phone or tablet from the App Store or Google Play Store 3. Sign up for 10-day video history subscription to Petcube Care 4. Enable Smart Alerts in the Petcube App under Camera Notifications If you already have a Petcube camera, but don’t have Petcube Care: 1.
8 TROUBLESHOOTING 1. LED light doesn’t light up If the LED light on your Petcube camera is off while the camera is plugged into the power source, try unplugging it and plugging it back in. Make sure that you are using the original power adapter that came with your Petcube and that the power cord is undamaged. If you no longer have the original power adapter, make sure to only use the ones that provide 5V/2A power. 2.
4. of options and follow the steps on the screen.of options and follow the steps on the screen 3. LED light is stuck on solid green color and doesn’t turn blinking green When you plug in your Petcube before starting the registration process, it should glow solid green for a minute (although it may look light green). Wait up to 1 minute until it starts blinking green. In case the light on the device doesn’t start blinking and remains a solid color, follow the steps below: 1.
in the first example and lowercase in the second example. 2. Password length: check the entered password length and keep in mind that normally the password length is 8+ characters long 3. Keyboard language: check the onscreen keyboard language and make sure you enter password in the correct keyboard layout To reset the Wi-Fi password: Fig. 8.4.1 Fig. 8.4.2 Fig. 8.4.3 Fig. 8.4.4 1. Open the Petcube app 2.
5. The LED is pulsing yellow and doesn’t turn white after setup This problem may occur if you have entered an incorrect password for your home Wi-Fi network during registration. To change it: 1. Open the Petcube app 2. Go to the camera profile 3. Tap the ‘Settings’ wheel in the upper right corner 4. Choose ‘Wi-Fi’ 5.
6. Petcube can’t register on your Wi-Fi network You may see this message when there Petcube cannot receive the IP address automatically using DHCP. Normally, the router should assign the IP address to your Petcube automatically but if this didn’t happen, you can enter your router settings and assign the IP address to your Petcube manually. You can also contact your ISP or Petcube Customer Care team for help. 7.
8. The LED is pulsing orange and doesn’t turn white after setup Flashing orange LED light normally means that the device was connected to your Wi-Fi router but the router doesn’t allow the Petcube to connect to the Internet. This can be because of certain security settings on your router, such as firewall or MAC address filtering. Contact your ISP or Petcube Customer Care Team for assistance. 9.
Once the LED light on your Petcube camera changes to solid white, you are ready to play with your Petcube. If you’re using an Android device: 1. Open ‘Settings’ on your phone and temporarily disable cellular data (mobile data) so that you are only using Wi-Fi during setup. 2. Open Petcube application 3. Go to ‘Home’ tab and select ‘Connect your device’ 4.
11. I don’t see my home Wi-Fi network This may happen if you’re using a hidden Wi-Fi network. If you have a hidden network, you will be prompted to enter your network SSID and password manually. If your Wi-Fi network isn’t hidden but it still doesn’t show up in the list of options, turn your Petcube off and back on, wait up to 1 minute until it boots up and starts blinking and start the setup process over again. 12.
14. Treat got stuck in the camera If a treat gets jammed in the container, you’ll get a notification via the Petcube app. You can dislodge the treat by removing it or shaking the container to empty it. If a treat gets stuck in the flinging mechanism, use the door on the bottom of the device to remove it. Do not unjam the device with sharp instruments or apply too much pressure, both of which can damage the device. 15.
17. I can’t connect to my Petcube / Petcube is offline in the app If you cannot connect to your Petcube from your mobile phone, try the following: –– Make sure that the LED light on the front of your Petcube is steady white. If the LED light on the front of your Petcube isn’t steady white, see ‘LED light notifications’ to determine the issue.
Example 1 shows no electronic or radio devices and no bearing walls between two rooms so the signal in the other room is very good. Fig. 8.17.1 Example 2 shows a bearing wall between two rooms which causes poor Wi-Fi signal in the other room. Fig. 8.17.
Example 3 shows interference caused by radio (phone) or electronic appliances (TV). Poor Wi-Fi signal can be also impacted by microwaves, refrigerators, cordless phones, baby monitors etc. Fig. 8.17.3 18. Petcube is Disconnected in the app If your Petcube camera status shows as ‘Disconnected’ in the Petcube app, it usually means that your phone is not connected to the Internet at the moment or the network you are connected to has certain restrictions.
20. Petcube Bites factory reset instructions If you have a problem with your Petcube and need to reset it, follow these easy steps. First, if you have previously set up your Petcube: 1. Open the Petcube app 2. Go to ‘Home’ tab 3. Tap the ‘Settings’ wheel in the upper right corner 4. Choose ‘Disconnect Camera’ 5. Power up your Petcube, wait 1 minute until it starts up 6.
23. How to find Petcube’s MAC address If your router uses MAC filtering, you need to temporarily disable it to find the MAC address of your own Petcube. This can be viewed in the list of connected devices in your router settings. Once you have its MAC address, you can safely add your Petcube as an exception and turn filtering back on. You can also contact Petcube Customer Care Team to get help finding the MAC address of your Petcube by performing a camera test.
9 L E D L I G H T N O T I F I C AT I O N S Fig. 9.1 Fig. 9.2 Steady Green Pulsing Green If you just powered your Petcube up, it will show this color while it boots Setup mode up for up to 30 seconds. If it’s steady yellow during the setup, it usually takes up to a minute to complete the registration. Fig. 9.3 Fig. 9.4 Steady White Pulsing White Online, standby mode.
Fig. 9.5 Fig. 9.6 Steady Blue Pulsing Yellow Play mode. Be aware, mind your privacy! Petcube Camera is streaming live video at the moment. Your Petcube cannot connect to your Wi-Fi network because of an incorrect password. To change your Wi-Fi password: 1. Open the Petcube app 2. Go to the camera profile 3. Tap the ‘Settings’ wheel in the upper right corner if you use Android or tap the ‘Play’ icon if you use iOS 4. Tap the ‘Settings’ wheel in the upper right corner 5. Select ‘General’ 6.
Fig. 9.7 Fig. 9.8 Pulsing Orange Fast Pulsing Orange Your Petcube is connected Your Petcube is downloading to a wireless access point but cannot connect to the Internet because of the security settings on your the most current software update, which usually takes about 5 minutes. network. Please make sure your router is not blocking the Petcube with a firewall, MAC address filtering or other security settings. Fig. 9.9 Fig. 9.
