User Manual

If your Petcube Care is currently set to Sleep mode, you will need to change it
to Awake or Quiet in order for videos to be recorded to your timeline. To do this
within the Petcube App, tap on ‘Care Sleep’ in the lower right corner
of the Petcube Care controls and tap Awake or Quiet mode.
9. How to save a video recording to your phone’s internal storage
While you will be able to view video history for the past 4 hours (free
subscription), 10 or 30 days, depending on your subscription plan from
the cloud via Petcube Care, you will always be able to store video recordings
to your phone’s internal storage. Just pick the necessary video clip, press
the three dots ‘…’ located on the left hand side of the video and select ‘Save’.
10. Video recording length
Currently, video recording length can be no longer than 30 secs. So, for instance,
if there’s a motion that lasts for 2 minutes 15 seconds, the app will cut it into
5 scenes.
11. Sound in Petcube Care videos
At the moment, sound recording is only available on recordings that were
triggered by motion or sound detection and is unavailable on camera play
sessions.
12. How can I use Petcube Care on multiple Petcube devices
Separate Petcube Care subscriptions are required for each Petcube camera. With
multiple cameras, you can purchase additional subscriptions at a 50% discount
to receive 24/7 cloud video recording coverage. Without a subscription, each
Petcube camera includes a limited free 4-hour video history snapshot.
To purchase additional subscriptions, go to https://petcube.com/, sign in with
your Petcube account or go to the Petcube Care product page and select
the most suitable subscription option for you.