User Manual

3. How does Petcube Care work
Whenever motion or sound is detected by the Petcube camera, Petcube Care
will automatically start recording a video, which will be available for playback
later from the Petcube App. Camera owners will also get a push notification once
recording stops. User interactions will be recorded too and will have an orange
‘play’ icon (triangle).
4. How to activate Petcube Care
To start using Petcube Care, you need to have a Petcube camera and a Petcube
Care subscription. New Petcube camera owners receive a free 7-day trial with 7
days of video history.
To subscribe, go to https://petcube.com/, sign in with your Petcube account
or go to the Petcube Care product page and select the most suitable subscription
option for you. You will also be able to subscribe from the ‘Home’ page in
the Petcube App on both iOS and Android devices.
If you are not a Petcube camera owner yet but wish to buy one, you will also
be able to subscribe for Petcube Care when you make your purchase.
5. How to Turn Off Petcube Care Video History
Petcube Care’s video history feature is turned on by default. You can easily
deactivate it by launching the Petcube App, tapping on ‘Care awake’ in the
camera menu in the lower right, then after the Care screen launches, moving
the slider to the far right to ‘Sleep’ mode.
In Sleep mode, Petcube Care is disabled. It will not detect and record events.
Nothing will be added to your video history timeline. You will still have access
to recorded videos if any were taken when Care was active and your subscription
plan allows.