User's Guide

SPEED Serial Adaptors User guide
Windows 2000/XP/Server 2003/Vista/Server 2008
Page 107
Windows error messages
In the event of any error messages, check the Windows Event Log. Also open the Windows
Device Manager and check for warming icons on the installed hardware. See your Windows
user documentation or help system for details.
For general problems, see General troubleshooting under Windows 2000/XP/Server
2003/Vista/Server 2008 on page 106.
SPEED Windows driver fails during normal
operation, symptom: blue screen
1. Note the five hexadecimal numbers displayed at
the top line of the screen.
2. Reboot your machine and then switch to the last
known good configuration.
3. Check for resource conflicts or faulty hardware.
4. Turn off machine, remove any SPEED cards fitted
(page 70) and then reboot your system.
5. Once the machine boots properly, change the
configuration settings of the SPEED card to match
those in the BIOS setup. See page 69.
SPEED Windows driver fails during normal
operation, symptoms either:
black screen, machine reboots, or system hangs
1. Contact Technical Support. See Appendix D
Contacting Perle.
Problem Action required