User's Guide

Faceoff Wireless Deluxe Controller for Nintendo Switch – User Guide and Controller Behavior pg. 4
Warranty Information Pages (in the 7 languages)
English
2-Year Limited Manufacturer’s Warranty
• Coverage and Term: PDP warrants that this product will be free from manufacturing defects for two years
from the original date of purchase. Manufacturing defects are those defects in materials and/or
workmanship, subject to final determination by PDP’s customer service department. This warranty applies
only to original purchasers with a valid proof of purchase from an authorized PDP retailer that clearly shows
the date of purchase.
• Exclusive Remedy and Exclusions: The exclusive remedy for valid claims will be the repair, replacement, or
refund of the product. This warranty does not cover defects caused by accidents, improper or abusive use of
the product, unauthorized or improper modifications, repairs, or handling.
• How to Get Service: Purchasers with product issues should not return the product to the store, but instead
contact PDP’s customer service department first. You can contact PDP customer service by phone at 1-800-
331-3844 (US and Canada only), Monday to Friday from 8 AM to 6 PM PST. International customers can
contact us by phone at [phone]. You can always reach us, 24/7, by visiting support.pdp.com and
clicking the "Submit a Request" button top right of the page to open a support ticket. Inquiries are typically
answered within 24 business hours.
• Your Rights Under Applicable Law: This warranty does not affect the legal rights of customers under
applicable state, provincial, or national laws governing the sale of consumer goods.
• Additional Information for Australian Consumers: PDP products come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major
failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount
to a major failure. The benefits given to you under our express warranty are in addition to other rights and
remedies you have under the Australian Consumer Law and other laws.