Instructions / Assembly

10
NOTE
A highly recommended troubleshoot for any issue in general consists of turning o unit and unplugging for 5 minutes. It is
also recommended to try another wall outlet. For further assistance, contact Consumer Services at 844-472-2473.
BEFORE CALLING FOR SERVICE, PLEASE REVIEW THE CHART BELOW
ISSUE POSSIBLE CAUSES
DEHUMIDIFIER ALWAYS
RUNNING
• Be sure unit is not too large or too small for the area of the room.
• Allow enough time for unit to remove moisture.
• If set on CONTINUOUS mode, de-select button and set unit to an appropriate humidity
setting.
• If humidity in room is above the set humidity, then unit will be running.
• Be sure all doors, windows and other openings are securely closed.
• Be sure unit is level and that there is sucient air circulation around the unit, as well as
between unit and oor.
• Make sure there are no curtains, blinds, or furniture blocking the unit.
• Lower room temperature.
• If unit is near a source of moisture, such as a sink, shower, washing machine, etc.,
relocate unit.
• Check that lter, vents and bucket are thoroughly clean.
CONTINUOUS DRAIN NOT
WORKING PROPERLY
• Be sure hose is CLEAN, pliable and no longer than 6 feet in length (recommended).
Clear tubing with sizing of 5/8 inch for the outer diameter and 1/2 inch for inner diameter
is recommended.
• Hose should be secure on both ends, being especially mindful that it is pushed all the way
onto connector piece inside unit.
• Hose should exit through the back of unit and always be positioned at a DOWNWARD
slope to the desired drain location.
• If using garden hose attached to adapter piece, be sure connection is secure throughout.
• Be sure nothing is obstructing hose connection and there are no kinks or tears in any of
the hosing.
• Ensure unit is level and not tilted forward and that bucket is pushed in all the way. Though
the unit may appear level, if the surface it sits on is even slightly uneven and the front of
the unit is tilted downward, continuous draining may not work. If necessary, slightly prop
up the front two wheels of the unit, taking care that the unit does not fall backward.
• Check that lter, vents and bucket are thoroughly clean.
• If water is going into bucket instead of hose, the unit is working properly. Please double
check all of the above and/or unhook hosing set-up and start again.
UNIT DOES NOT START
• Make sure the dehumidier’s plug is pushed completely into the outlet.
• Check the fuse/circuit breaker box in your home.
• The bucket is full and needs to be emptied OR the water bucket is not in the
proper position.
• If on NORMAL mode, check that the humidity setting is lower than Relative Humidity (RH).
UNIT MAKES A LOUD NOISE
WHEN OPERATING
• Make sure the air lter is clean and not clogged.
• Make sure the unit is upright (not tilted) and on a at, level surface.
• If you are using the pump operation, the unit may be noisy for the rst 3-5 minutes after
the pump begins operating. This is normal.
WATER ON FLOOR
• Check the hose connection points to make sure they are not loose.
• If collecting water in the bucket, make sure continuous drain outlet plug has not been
removed from back of unit and that the unit is level.
• Make sure the foam piece has not been removed from the oat. Without this piece, the
oat mechanism will not work properly and the bucket will overow. See page 5, Fig. 4.
UP AND DOWN PADS ON
CONTROL PANEL DO NOT
ALLOW USER TO ADJUST
HUMIDITY SETTING
• Unit must be powered on.
• Unit cannot be in Continuous mode.
• Unit cannot be in Comfort mode.