Users Manual Part 2

https://www.peplink.com 184 Copyright @ 2018 Pepwave
Diagnostic
Report
The Download link is for exporting a diagnostic report file required for system
investigation.
Remote
Assistance
Click Turn on to enable remote assistance.
The second table shows the MAC address of each LAN/WAN interface connected. To view your
device’s End User License Agreement (EULA), click .
Important Note
If you encounter issues and would like to contact the Pepwave Support Team (http://www.pepwave.com/contact/),
please download the diagnostic report file and attach it along with a description of your issue.
In Firmware 5.1 or before, the diagnostic report file can be obtained at System>Reboot.
28.2 GPS Data
The MAX HD2 and HD2 IP67 automatically store up to seven days of GPS location data in GPS
eXchange format (GPX). To review this data using third-party applications, click Status>Device
and then download your GPX file.
The Pepwave MAX BR1, HD2, and HD2 IP67 export real-time location data in NMEA format
through the LAN IP address at TCP port 60660. It is accessible from the LAN or over a
SpeedFusion connection. To access the data via a virtual serial port, install a virtual serial port
driver. Visit http://www.peplink.com/index.php?view=faq&id=294 to download the driver.
28.3 Active Sessions
Information on active sessions can be found at Status>Active Sessions>Overview.