Service Manual
4
SECTION 2: INTERNET CONNECTIVITY
1.
Turn on tablet by pressing power button for approximately 5 seconds.
(May take up to 30 seconds if tablet was fully drained of battery).
2.
Open the TherapyView™ app if it is not already open.
3.
On the log in page, click on the “Network Setup” button.
4.
Enter the username and password below to login into the router:
a.
Username: realadmin
b.
Password: realsystem
5.
Connect using your wireless network name and password OR Connect by
whitelisting the device MAC address.
c.
To connect using a network name and password:
i.
Select “Wireless 5 GHz” from the menu. If the desired
network is a not a 5 GHz network, select “Wireless 2.4 GHz”.
Wireless 5 GHz is preferred to Wireless 2.4 GHz.
ii.
Select “Scan” to search for local networks.
iii.
Select “Connect” next to the desired network.
iv.
Enter the password into the corresponding field.
v.
Select “Save” and exit the control panel.
vi.
The REAL
Immersive System should now be connected.
d.
To connect by whitelisting the device MAC address:
i.
Select “Status” from the menu.
ii.
The device MAC address is listed under WAN.
iii.
Whitelist the MAC address on the local network. See
your IT Administrator for network support.
iv.
Select “Wireless 5 GHz” from the menu. If the network is a
not a 5 GHz network, select “Wireless 2.4 GHz”.
v.
Select “Scan” to search for local networks.
vi.
Locate the desired network from the list.
vii.
Select “Connect” next to the desired network.
viii.
Select “Save” and exit the control panel.
ix.
The REAL Immersive System should now be connected.
Continue to Section 3 when the components are sufficiently charged, and the system
has secure internet connectivity.
SECTION 3: START-UP SYSTEM FOR PATIENT USE
1.
Unplug power cords from tablet and headset when charged and ready for
use, the LED lights on the headset should be solid green when fully charged.
2.
If tablet is not turned on, turn on.
3.
Turn on headset by pressing and holding power button for
approximately 5 seconds.
4.
Ensure the patient is in a seated position away from metal components and
remains seated at all times for the duration of the therapy session.
5.
Place headset on patient’s head in the sequence numbered below. Patient
can immediately begin visually interacting with the environment.
Note: Size of headset strap and interpupillary distance can be adjusted for fit. Top of
head pad may be removed temporarily for better fit on larger heads.
Note: Patient may keep eyeglasses on.
6.
Remove sensor bands from reusable packaging (sold separately).
7.
Remove all sensors from sensor charger.
Network Setup