ENGLISH ULTRATEMP® HEAT PUMP FRANÇAIS ESPAÑOL INSTALLATION AND USER’S GUIDE IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS SAVE THESE INSTRUCTIONS
i CUSTOMER SERVICE / TECHNICAL SUPPORT If you have questions about ordering Pentair Aquatic Systems, (“Pentair”) replacement parts, and pool products, please use the following contact information: Customer Service (8 A.M. to 4:30 P.M. — Eastern and Pacific Times) Technical Support Fax: (800) 284-4151 Sanford, North Carolina (8 A.M. to 4:30 P.M. ET) Phone: (919) 566-8000 Fax: (919) 566-8920 Web site visit www.pentairpool.com or www.staritepool.com to find information about Pentair products.
ii IMPORTANT WARNING AND SAFETY INSTRUCTIONS 1. Important Notice: Codes and Standards UltraTemp heat pumps are listed by ETL as complying with the latest edition of the “UL Standard for Safety for Heating and Cooling Equipment”, UL 1995 and CSA C22.2 No. 236. All Pentair heat pumps must be installed in accordance with the local building and installation codes as per the utility or authority having jurisdiction. All local codes take precedence over national codes.
iii ULTRATEMP® MENU TREE QUICK START GUIDE 1. Push the ON/OFF button to turn the unit on, the green “ON” light should be lit. 2. Select either Pool or Spa mode. The default is Pool mode. 3. Adjust the temperature to the desired setting by pushing either the UP arrow or DOWN arrow. 4. Allow 5 minutes for compressor restart delay. See pages 17-22 for details on the Operator and Service menu screens on the control panel.
BEFORE INSTALLING THE HEAT PUMP General Installation Information Your Pentair heat pump will provide you with years of heated pool enjoyment. Heat pumps operate by taking heat from the surrounding air and transferring it into the water. The warmer the air and the more humidity in the air, the more latent heat is available for heating your pool.
2 INSTALLATION AND LOCATION When pool equipment is located below the pool surface, a leak from any component can cause large scale water loss or flooding. Pentair Water Pool and Spa, Inc. cannot be responsible for such water loss or flooding which may cause damage to property or to the product. Avoid placing the heat pump in locations where it can cause damage by water or condensate leakage. If this is not possible, provide a suitable drain pan to catch and divert any leakage.
3 Location and Clearances All criteria given in the following sections reflect minimum clearances. However, each installation must also be evaluated, taking into account the prevailing local conditions such as proximity and height of walls, and proximity to public access areas. 2. If the heat pump is to be installed under a cover or under a vertical overhang, the unit must have a minimum of five (5) feet [1.52 m] clearance from the top of the heat pump. (Manufacturer’s recommendation).
4 Anchor Clamp Installation, Continued Water Connections and Plumbing 4. Mark the position of the hole in each clamp on the equipment pad. 5. Use a masonry drill bit and drill a hole in the cement with a diameter as determined by the concrete anchor, at each of the marks on the equipment pad. The hole should be approximately 1½ in. deep. 6. Insert a bolt anchor into each of the holes. Be sure the anchors are set completely into the holes. 7.
5 Water Connections to the Heat Pump Drainage Connection to the Heat Pump 2 in. Quick Connect fittings have been installed on the water inlet and outlet connections. Filtered cool water is plumbed to the inlet, located on the right side of the UltraTemp® Heat Pump. Heated water flows through the outlet, located on the left side of the heat pump. A 5/8” x 1/2” NPT threaded drain hose barb is included with the heat pump union kit. Plastic piping (PVC Schedule 40) should be connected to the heat pump.
6 Water Pressure Switch Adjustment The water pressure switch should be adjusted to turn the heater off when the pump is off. Setting the switch to close at too low of a flow can damage the appliance. Adjust the switch to turn the heater off, not on. The pressure switch is preset at the factory for activation at 1.5 psi [10 kPa]. This factory setting works for most basic installations.
7 Multiple Unit Installation 2. Multiple Heat Pump Connections In certain regions of the country it may be more economical to run a UltraTemp® Heat Pump during the warmer months and a gas heater during the cooler months. In some situations it may be desirable to run the heat pump in the “Chiller” mode, if so equipped, during the hottest portion of the year and a heater during the cooler months.
8 Multiple Unit Installation (cont.
9 Electrical Connections and Wiring RISK OF ELECTRICAL SHOCK OR ELECTROCUTION. This heat pump contains wiring that carries high voltage. Contact with these wires could result in death or serious injury to pool or spa users, installers, or others due to electrical shock, and may also cause damage to property. Always disconnect power circuit before connecting the heat pump. Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation.
10 Wiring Diagram – (Single Phase – 50Hz/60Hz) LABEL P/N 473073 REV.
11 Wiring Diagram – (Three Phase – 60Hz) RS-485 PR E RE 24 VAC FA N TH TH OUTPUTS J3 PWR J7 M ER M 3 - WIRE REMOTE TERM.
12 CONNECTING TO AN AUTOMATION SYSTEM Remote Operation The UltraTemp® Heat Pump may be connected to an automation system via the remote spade terminals on the back of the control board (see page 12-13) or via the RS-485 communication connector on the back of the control board (see page 14-15). Refer to the IntelliTouch® or EasyTouch® Control System installation and user’s guide for more information.
13 Connecting the Heat Pump to the IntelliTouch® or EasyTouch® Control System Load Center via the Heat Pump Spade Terminals To connect the UltraTemp® Heat Pump cable to the Personality Board in the IntelliTouch or EasyTouch Load Center: 1. Turn off the main system power before making any connections. 2. Unlatch the front door spring latches, and open the front door of the IntelliTouch or EasyTouch Load Center. 4. Run a UL approved conductor cable from the heat pump to the Load Center. 5.
14 Connecting the Heat Pump to the IntelliTouch® or EasyTouch® Control System Load Center via the RS-485 Connector Switch the main power off to the IntelliTouch® or EasyTouch® load center before servicing. The UltraTemp® Heat Pump can be controlled by an IntelliTouch or EasyTouch system via the RS-485 communication cable. In this configuration, IntelliTouch or EasyTouch overrides preset Temperature Set points on the heat pump.
15 Pin Configuration for the Heat Pump Control Board to IntelliTouch® Control System 1. Heat Pump Control Board: Connect pin 2 (green) to IntelliTouch screw terminal pin 2 (green). IMPORTANT — Do NOT use pin 1 (black) or pin 4 (red) on the AutoSet board or the IntelliTouch mother board. 2.
16 OPERATING THE HEAT PUMP Do not use this heat pump if any part has been under water. Immediately call a qualified service technician to inspect the heater and replace any part of the control system which has been under water. Keep all objects off the top of the heat pump. Blocking air flow could damage the unit and may void the warranty.
17 Navigating the Operator Menu Screens OPERATOR Operator Menu Tree Guide MENU TREE (Press UP and DOWN Arrows Simultaneously) Press the MENU SELECT button to view each screen. While in the menu screens, if no activity is detected after 15 seconds, the main screen is displayed. 1. Pool and Spa Run Screens Displays whether the heat pump is idle, heating or cooling and if the Pool or Spa set point is active. Displays the water temperature set point and the actual measured water temperature.
18 Using the Control Panel 3. Starting and Stopping the Heat Pump The UltraTemp® Heat Pump is started and stopped with the ON/ OFF button. 1. Starting - With power supplied to the heat pump, press the ON/ OFF button to start the heat pump. The ON light should be lit. 2. Stopping - Press the ON/OFF button to stop the heat pump; the ON light will turn off. The screen shown below will be displayed temporarily.
19 The address on the Intell Address screen must match the address assigned to the heat pump. The heat pump address can be changed from the Service Menu as described below: 1. Press the UP and DOWN arrows simultaneously. The Language Selection screen should be displayed. 3. 4. LANGUAGE/IDIOMA SELECTED - ENGLISH 2. Then press the MENU SELECT button repeatedly until the Intell Address screen is displayed.
20 Timers And Delays 1. Water Sensing Timer One (1) minute timer to allow water from the pool to reach the UltraTemp® Heat Pump before acquiring temperature.This timer initiates when water first begins to run from stopped or low water flow conditions or when the heat pump is turned ON. Countdown time is in Minutes and Seconds. SENSING WATER TEMP REMAINING = 1:00 2. Restart Delay Timer Five (5) minute timer is a protection feature for the heat pump’s compressor.
21 Service Menu Tree Guide SERVICE Navigating the Service Menu Screens (Press UP and DOWN Arrows Simultaneously) Press the UP and DOWN arrows simultaneously. If no activity is detected after 15 seconds, the display will return to the main screen. MENU TREE 1. Language Selection Displays the language selected. Select either English, Spanish or French using the UP and DOWN arrows. LANGUAGE - IDIOMA - LANGUE ENGLISH / ESPANOL / FRANCAIS SOFTWARE VERSION REV. ____ 2.
22 Temperature Scale - C˚ or F˚ The control board can display temperatures in either degrees Fahrenheit or Celsius. The temperature scale in use can be changed from the Service Menu tree as described below: 1. Press the UP and DOWN arrows simultaneously. The Language Selection screen should be displayed. 2. Then press the MENU SELECT button repeatedly until the Temperature Scale screen is displayed. 3. Press the UP or DOWN arrows to toggle between the Fahrenheit and Celsius options.
23 MAINTENANCE Water Chemistry Spring Start Up Proper chemical balances are necessary for sanitary bathing conditions as well as ensuring your heat pump’s long life. Be sure to keep your chemical and mineral concentration levels within the values indicated in the table below. Failure to maintain proper water chemistry may cause damage to the UltraTemp® Heat Pump and may void the warranty.
24 Owner Inspection, Continued Professional Maintenance and Service The UltraTemp Heat Pump will produce condensation (water) while in operation. The heat pump base is designed to allow the condensation to exit through the bottom drain port when the unit is running. The condensation will increase as the outdoor air humidity level increases.
25 TECHNICAL INFORMATION Electrical Supply - Voltage Requirements Models Power Input, KW (80A-80RH-80W) * Current, Amp (80A-80RH-80W) * Capacity (Btu/h) 80A-63RH-80W ** COP 80A-63RH-80W ** Power Input, KW (80A-63RH-80W) * Current, Amp (80A-63RH-80W) * Capacity (Btu/h) 50A-63RH-80W *** COP 50A-63RH-80W *** Power Input, KW (50A-63RH-80W) * Current, Amp (50A-63RH-80W) * Shipping Weight (lbs) **** Shipping Size (L x W x H) 70 90 110 120 208-230/1/60 33 40 50 208-230/1/60 40 50 60 208-230/1/60 42 50 70
26 The table below should be used by trained air-conditioning and refrigeration service people. The table below should not be used for adjusting the charge in the system. Use of interpolation or extrapolation of the table data may not be appropriate unless it is closely matched by the ambient and water flow conditions.
27 TROUBLESHOOTING RISK OF ELECTRICAL SHOCK OR ELECTROCUTION. Improper installation will create an electrical hazard which could result in death or serious injury to pool users, installers, or others due to electrical shock, and may also cause damage to property. Do NOT attempt any internal adjustments inside the heater. 1. Keep your hands and hair clear of the fan blades to avoid injury. 2. If you are not familiar with your pool filtering system and heater: a.
28 Problems or Symptoms Possible Cause Corrective Action HIGH REFRIG Alarm: Refrigerant high pressure switch is open. 1. Water circulation pump not on. Verify water pump is on. 2. Insufficient water flow. Verify filter and skimmers are clean, backwash if necessary. Minimum flow 30 GPM [113.6 LPM]. 3. External bypass open. Verify external water bypass around heat pump is closed. Also make sure all other valves are open or in the proper positions to allow proper water flow through heat pump. 4.
29 Possible Cause Corrective Action Unable to turn Heat Pump ON. Display is Blank. Unit will NOT start. Control failure. No power supply to heater. Tripped breaker or blown fuse. Faulty Transformer. Incorrect Wiring. Reset breaker. Replace fuse. Call dealer or factory for advice before attempting to replace parts. Replace Transformer. Check wiring. Unit power is ON, green light ON, and Set Remote feature enabled, but no controlling Temperature is above Actual. Unit will NOT device hook-up.
30 Problem or Symptoms Possible Cause Higher than Normal Head Pressure, lower TXV stuck closed. than normal suction pressure with high superheat and very cold or frosty distributor tubes, may have no Alarm Corrective Action 1. Disconnect TXV bulb from suction line (SL), have it in your hand, if pressures go back to normal, then reinstall the bulb on suction line (it may have some debris stuck in the port).
31 REPLACEMENT PARTS Illustrated Parts View 20 19 12 18 3 21 17 16 ENGLISH 22 31 28 26 23 25 DETAIL B – Single Phase Models 32 SEE DETAIL “C” SEE DETAIL “B” B 19 20 46 15 18 45 17 C 7 14 43 21 22 6 44 23 11 37 33 42 DETAIL B – Three Phase Models 13 1 41 4 2 25 35 36 34 5 27 38 8 9 24 25 DETAIL C ULTRATEMP® Heat Pump Installation and User’s Guide
32 Parts List ITEM PART NO.
33 NOTES ENGLISH ULTRATEMP® Heat Pump Installation and User’s Guide
SAVE THESE INSTRUCTIONS 1620 HAWKINS AVE., SANFORD, NC 27330 • (919) 566-8000 10951 WEST LOS ANGELES AVE., MOORPARK, CA 93021 • (805) 553-5000 WWW.PENTAIRPOOL.COM All Pentair trademarks and logos are owned by Pentair or one of its global affiliates. IntelliFlo®, UltraTemp®, EasyTouch®, IntelliTouch®, SunTouch® and Eco Select® are trademarks and/or registered trademarks of Pentair Water Pool and Spa, Inc. and/or its affiliated companies in the United States and/ or other countries.