Operation Manual

Vanquish R Touch (P 5112)
22
Troubleshooting
If you experience any of the following difficulties in using player, use the following guide for help. Should any problem
persist, please visit www.pentagram.eu site and eventually contact PENTAGRAM Customer Service.
Symptoms Possible cause Remedy
Fail to power on
Power off shortly after
power on
Low battery Charge battery
The volume is 0 Turn up the volume
No sound output
Earphone doesn’t connected well Connect earphone correctly
Player hanged
Use Power switch to turn of and turn on
player
Buttons doesn’t work
Button lock enabled Disable button lock
USB Cable doesn’t connected
correctly
Connect USB Cable correctly
Fail to connect with the
computer
Driver hasn’t been installed on
Windows 98/98SE
Install the driver
Check the system settings whether be
accordance with requirements Fail to copy files
Format player’s memory and try again
Low battery Charge battery
Can’t recording
Space insufficient Delete some files
Can’t play video Format error Convert video file