FAQ

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Frequently Asked Questions:
Q. Where should the Pelican Combo Series Premium Whole House Water System be installed?
The Pelican Carbon Series PC600 Filtration System is a Point-of-Entry (POE) system, or whole-
house/whole home system, and is usually installed in your garage, basement, or water heater closet. The
system can also be installed outside or buried in the ground in climates where the temperatures do not
reach below freezing.
Q. What is the cost to maintain the Pelican Combo Series?
The cost to replace the media for the Pelican Carbon PC600 is currently only $209.00 (Model # PC600-
R), and the cost to replace the carbon media in the PC1000 is $289 (Model # PC1000-R) Replacing the
carbon media instead of the tank makes the replacement process simple and very cost effective. No
replacement is required on the NaturSoft tank.
Q. What is the blue housing installed before the system for?
Every system Pelican offers comes with a 10" 5 micron sediment filter system. This sediment filter is used
to keep sand and sediment away from your system and your home. You will change the filter every 6-9
months, depending on sediment levels. The pre-filter will let you know it’s time to change it when you
notice a slight drop in water pressure meaning the filter is full. Replacement filters are available in a 4-
pack for $74. Model # PC40
Q: How will the Combo System be shipped?
The system is shipped via UPS Ground in the highest quality double walled box with side cushions and a
custom top piece. No expense has been spared to ensure your system arrives in factory condition.
Q. Does the Pelican Combo Series pre-filter system remove COPEPODS from the water?
Yes. Since COPEPODES range from 30 microns to 50 microns in size, the supplied 5-micron pre-filter
will remove the COPEPODS. This method of COPEPODS filtration is approved based on the article found
at http:/www.oukosher.org.
Q. What is the difference between water spots (evaporative deposits) and hard water scale?
Q. How easy is it to install the Pelican Combo Series Premium Whole House Water System?
The Pelican combo will be shipped pre-assembled (the tank comes pre-loaded) and Ready-To-Install
which greatly simplifies the installation process and also reduces installation cost and time. Detailed
installation instructions and supplied fittings make it easy to understand and install the filter system.
Consider using the Pelican Water Whole House Water Filter or Water Softener Dual Installation Kit for a
quick and easy install experience. Model # InstallKit-Dual for two tank systems and Model # InstallKit-
Single for single tank systems.
Hard Water Scale
Hard water scale buildup is mineral deposits that form inside your water heater, pipes, shower heads and
icemakers. This scale occurs because the water is over-saturated with hardness minerals causing those
minerals to come out of solution and form scale on pipes and heating elements. This scale can reduce