Instruction Manual
62
Troubleshooting
Problem
Possible cause
Solution
Communication is
not working
• Microphone is
switched off
• Participants are not
on the same
network
• Participants are not
in the same team
Make sure that the
microphone is switched
on.
Make sure that the
participants have
connected to the same
network.
Make sure that you are in
the same team as the
participants.
Communication is
disrupted
• Distance between
the participants is
too great
• Battery is not
charged
• Obstacles (walls
and crowds of
people) interfere
with the wireless
connection
• Other wireless
connections disrupt
the network
Use one or more devices
as repeaters (see "Task
and function" from page
11).
Make sure that the battery
is charged.
If the bodies of participants
are shadowing the
wireless connection,
attach the device to the
back of the belt.
Leave these areas.
The device cannot
be paired with the
Bluetooth headset
• The Bluetooth
headset does not
allow pairing.
• The Bluetooth
headset is not
charged
Make sure that the
Bluetooth headset allows
pairing.
Make sure that the
Bluetooth headset is
charged.
Repeat the steps.