User's Manual
Getting help 29
Getting Help
Frequently asked questions
Q: Can I nd more information about REX online?
A: Yes. Visit the REX home page at www.alteclansing.com
Q: REX is connected to my home network but doesn’t see the computer that holds my music.
What should I do?
A: Media player software must be installed and congured to “share” content. Check the status of
your media player software. Also, if a rewall is installed on that computer, the rewall could
be preventing REX from accessing the computer. Check the rewall settings and follow the
manufacturer’s instructions for providing access to each REX.
Q: I attached an MP3 player to REX, but I can’t listen to the music. Why?
A: REX may be cataloging the music les on that MP3 player. Until cataloging is complete,
you won’t be able to listen to the music.
Q: Can I adjust the REX display?
A: You can adjust the brightness of the display. There are two separate settings. One setting
controls the brightness of the display in Stand By mode. The other setting, called Power On
Brightness, controls the brightness of all other screens. Both settings can be found under
Source: Setup>REX Settings. You can also adjust Stand By Brightness by selecting
Set Clock using the multifunction keys while in Stand By mode.