User's Manual
Table Of Contents
- Notice à l’attention des installateurs de réseaux câblés
- Mitteilung für CATV-Techniker
- Aviso a los instaladores de sistemas CATV
- IMPORTANT SAFETY INSTRUCTIONS
- Power Source Warning
- Ground the Product
- Protect the Product from Lightning
- Verify the Power Source from the On/Off Power Light
- Eliminate AC Power/Mains Overloads
- Handling Disposable Batteries
- Provide Ventilation and Select a Location
- Operating Environment
- Protect from Exposure to Moisture and Foreign Objects
- Service Warnings
- Check Product Safety
- Protect the Product When Moving It
- Telephone Equipment Notice
- United States FCC Compliance
- Introducing the DOCSIS Wireless Residential Voice Gateway
- Purpose
- Installing the DOCSIS Wireless Residential Voice Gateway
- Installation Preparations
- Install the Wireless Residential Voice Gateway
- Introduction
- Operation of Front Panel Indicators
- Introduction
- Maintaining the Battery
- Introduction
- Troubleshooting the DOCSIS Wireless Residential Voice Gateway
- Frequently Asked Questions
- How Do I Configure TCP/IP Protocol?
- How Do I Renew the IP Address on My PC?
- What if I Don't Subscribe to Cable TV?
- How Do I Arrange for Installation?
- How Does the Wireless Residential Voice Gateway Connect to My Computer?
- After My Wireless Residential Voice Gateway Is Connected, How Do I Access the Internet?
- Can I Watch TV and Surf the Internet at the Same Time?
- Can I Use my Existing Phone Number with the Wireless Residential Voice Gateway?
- How Many Telephones Can I Connect?
- Common Troubleshooting Issues
- I don't understand the front panel status indicators
- The Wireless Residential Voice Gateway does not register an Ethernet connection
- The Wireless Residential Voice Gateway does not register an Ethernet connection after connecting to a hub
- The Wireless Residential Voice Gateway does not register a cable connection
- There is no dial tone when I lift the handset
- Tips for Improved Performance
- Frequently Asked Questions
- Introduction
- Customer Information
- Introduction
- Index
Chapter 2 Installing the DOCSIS Wireless Residential Voice Gateway
12 OL-30505-01
Information Your Serv ice Prov ider Needs
You will need to give your service provider the following information, which is
printed on the bar code label attached to the device:
The Serial Number (S/N) of the residential gateway. The serial number consists
of a series of nine digits.
The Media Access Control (CM MAC) address of the residential gateway. The
CM MAC address consists of a series of 12 alphanumeric characters.
The Media Access Control (MAC) address of the residential gateway media
terminal adapter (MTA MAC). The MTA MAC address consists of a series of 12
alphanumeric characters.
The following illustration shows a typical bar coded label; the image may vary from
the label on the actual product.
<Insert DPC3929 Label>
Write down these numbers in the spaces provided:
Serial Number _______________________
CM MAC MAC Address ________________________
MTA MAC Address ________________________
I Already Hav e a High-Speed Internet Access Account
Telephone Service
You will need to establish a telephone account with your local service provider to
use your residential gateway for telephone service.
When you contact your service provider, you may be able to transfer your existing
telephone numbers. If not, then your cable telephony service provider will assign a
new telephone number to enable your voice service(s). Discuss these options with
your telephony service provider.
Where Is the Best Location for My Wireless Residential Voice Gateway?
The ideal location for your residential gateway is where it has access to outlets and
other devices. Think about the layout of your home or office, and consult with your
service provider to select the best location for your residential gateway. Read this
user guide thoroughly before you decide where to place your residential gateway.