User's Manual
Table Of Contents
- Notice à l’attention des installateurs de réseaux câblés
- Mitteilung für CATV-Techniker
- Aviso a los instaladores de sistemas CATV
- IMPORTANT SAFETY INSTRUCTIONS
- Power Source Warning
- Ground the Product
- Protect the Product from Lightning
- Verify the Power Source from the On/Off Power Light
- Eliminate AC Power/Mains Overloads
- Provide Ventilation and Select a Location
- Operating Environment
- Protect from Exposure to Moisture and Foreign Objects
- Service Warnings
- Check Product Safety
- Protect the Product When Moving It
- United States FCC Compliance
- Introducing the DOCSIS Wireless Residential Gateway
- Purpose
- Installing the DOCSIS Wireless Residential Gateway
- Introduction
- Operation of Front Panel Indicators
- Introduction
- Troubleshooting the DOCSIS Wireless Residential Gateway
- Frequently Asked Questions
- How Do I Configure TCP/IP Protocol?
- How Do I Renew the IP Address on My PC?
- What if I Don't Subscribe to Cable TV?
- How Do I Arrange for Installation?
- How Does the Wireless Residential Gateway Connect to My Computer?
- After My Wireless Residential Gateway Is Connected, How Do I Access the Internet?
- Can I Watch TV and Surf the Internet at the Same Time?
- Common Troubleshooting Issues
- Tips for Improved Performance
- Frequently Asked Questions
- Introduction
- Customer Information
- Introduction
- Index
Chapter 4 Troubleshooting the DOCSIS Wireless Residential Gateway
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How Do I Arrange for Installation?
Call your service provider to inquire about professional installation. A professional
installation ensures proper cable connection to the residential gateway and to your
PC, and it ensures the proper configuration of all hardware and software settings.
Contact your service provider for more information about installation.
How Does the Wireless Residential Gateway Connect to My Computer?
The residential gateway connects to the 10/100/1000BASE-T Ethernet port on your
PC. To use the Ethernet interface, Ethernet cards available from your local PC or
office supply retailer, or from your service provider. For best performance over an
Ethernet connection, your PC should be equipped with a Gigabit Ethernet card.
After My Wireless Residential Gateway Is Connected, How Do I Access
the Internet?
Your local service provider becomes your Internet Service Provider (ISP). They offer
a wide range of services including e-mail, chat, news, and information services. Your
service provider will provide the software you will need.
Can I Watch TV and Surf the Internet at the Same Time?
Absolutely! If you subscribe to cable television service, you can watch TV and use
your residential gateway at the same time by connecting your TV and your
residential gateway to the cable network using an optional cable signal splitter.










