IP Phone User Manual

1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features
62 Feature Guide
[Available Destination]
Conditions
[General]
• FWD for Trunk Calls/Intercom Calls
The FWD feature can be set for trunk calls, for intercom calls, or for both of them by the
extension user.
• FWD from Incoming Call Distribution Group (Group FWD)
COS programming determines the incoming call distribution groups that can use this
feature.
• FWD to Trunk
COS programming determines the extensions or incoming call distribution groups that can
forward calls externally ( Call Forwarding to Trunk [504]).
The original extension’s TRS/Barring and ARS still apply to the forwarded call.
Destination Availability
Condition for Original
Extension/Incoming Call
Distribution Group
Wired Extension (PT/SLT/ISDN Extension/T1-
OPX)
Only available when FWD to
extension is allowed through
COS programming.*
PS
Incoming Call Distribution Group
PS Ring Group –
VM Group (DTMF/DPT) –
External Pager (TAFAS) –
DISA Only available for incoming
trunk calls. Incoming
intercom and doorphone
calls cannot be forwarded to
a DISA floating extension
number.
Analogue/ISDN Remote Maintenance –
Idle Line Access no. + Phone no. Only available when FWD to
trunk is allowed through
COS programming.
Trunk Group Access no. + Trunk Group no. +
Phone no.
Other PBX Extension (TIE with no PBX Code) –
Other PBX Extension (TIE with PBX Code) Only available when FWD to
trunk is allowed through
COS programming.
*: If an extension user cannot call certain extensions on a COS basis ( 1.1.2.2 Internal Call
Block), the FWD feature to the extension does NOT work.