User Manual
6
Problem Solution
The source is playing, 
but there’s no sound in 
the headphones.
•  Make sure all headphones are com-
pletely plugged in.
•  Make sure the volume levels are turned 
up.
•  Make sure the amplifier is receiving an 
input signal.
The LED light is not lit. Make sure the 12 V DC adapter is plugged 
into the outlet, and the connector is com-
pletely inserted into the power supply on the 
headphone amplifier.
There’s noise or a hum 
in the headphones.
•  The noise might come from a faulty 
input device.
•  Check if there’s a faulty ground in the 
signal chain.
Troubleshooting








