Brochure

Calibration service
1. Introduction
In collaboration with Intertek, Distrelec is oering a
calibration service for new electronic test and
measurement instruments.
The Intertek calibration service provides the
assurance that your instruments perform as stated in
the datasheet.
Calibration involves comparing the read values of a
measuring instrument or data recorder with the
corresponding values of a reference tool that meets
the reference standards. The measurement error
is documented on a calibration certicate, which
serves as proof. If the detected deviation is too large
in relation to factory specication, adjustment of
your data logger or measuring instrument will be
required.
4. Lead time & Process
Items which are on stock will be shipped out for
calibration within 24 hours.
Usually the time for the calibration of your device
can be handled within 5 working days. This
additional time for the calibration should be taken
into consideration to your normal delivery time.
Process:
1. After the order has been placed for the calibrated
version, the non-calibrated device will be sent out
from our warehouse to the calibration institute of
Intertek.
2. Calibration service in process at Intertek
3. Creating the certicate for end user
4. The device will be repacked and sent directly to
the end user.
5. NOTE: No track and trace will be send to the client
2. Products
The range of this service include, but not limited to:
.
Calibrators
.
Current Clamp Meters
.
Data Loggers
.
Multimeters (Desktop, Handheld)
.
Electrical Testing Instruments
.
Modular Measuring Systems
.
Oscilloscopes (Desktop, Handheld)
5. What do I receive if I choose
a calibrated product at Distrelec?
After calibration is performed, you will receive an ISO
9001 certicate from Intertek, which is valid for 12
months.
This certicate is proof of your instrument’s reliability
for your customers. The Intertek calibration certicates
include:
.
A description (model) and identication
(eg. Serial no.) of the calibrated instrument.
.
An identication of the calibration method (eg. A
reference that calibration is performed according
to the guidelines as set out in EN ISO / ISO 9001.
.
The measured values detected by the calibration
.
Calibration in a controlled environment measuring
laboratory.
7. What if I don’t nd the product
at Distrelec with a calibration
service?
If you nd a product of interest without a calibration
version, our customer support will be more then
helpful to clarify this topic for you.
3. How to get the
instrument calibrated?
1. Please visit our website to nd instruments which
can be calibrated.
2. All measuring devices which can be calibrated
have a “+ CAL” note in the specic product title.
3. To get the instrument calibrated you need to
choose the “+ CAL” version which has its own specic
item-nr.
Example:
.
Search for FLUKE 87.
.
You will nd two items appearing, one version
without a calibration service (item-nr. 176-08-755)
and one version including a calibration service
(item-nr. 300-32-133).
.
The price for the calibration service is already
included in the nal price for calibrated version.
6. Can I return the calibrated
item if I am not satised with the
device itself?
No. As the product is customised to your
requirements, we cannot accept returns should
you decide you no longer want the instrument.
All orders for calibrated items are non-cancellable
and non-returnable.
In the event that a calibrated product does not
perform in line with the manufacturers specications,
the manufacturers normal repair and/or return and
replace procedures will apply.
8. Can I get my instruments
re-calibrated and is it necessary?
The answer for both topic is yes.
The reading and accuracy of the instruments may
change over time.
Please contact our partner Intertek directly for a
re-calibration of your device:
Intertek Calibration
Benelux
Koolwaterstofstraat 1
6161 RA Geleen/ Netherlands
Phone: [phone]
E-Mail: [e-mail]
www.intertek.com