User Guide Express Mobile Hotspot from Sprint www.sprint.com ©2011 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
Introduction This User Guide introduces you to Sprint® service and the features of your device. It’s divided into six sections: ⽧ Section 1: Getting Started ⽧ Section 2: Your Device ⽧ Section 3: Quick Start Guide ⽧ Section 4: Settings ⽧ Section 5: Resources ⽧ Section 6: Safety and Warranty Information Note: This user guide may not be the latest one for your device due to the software update. Visit www.sprint.com and sign on to My Sprint to access the most recent version of the user guide.
Section 1 Getting Started
1A. Setting Up Service the connectors align, and gently press down to secure the battery. 3. Install the back cover onto your device. 䡲 ⽧ Setting Up Your Device (page 2) ⽧ Activating Your Device (page 3) ⽧ Sprint Account Password (page 3) ⽧ Getting Help (page 4) Setting Up Your Device 1. Remove the back cover. 䡲 Simply slide the cover down (in the direction of the arrow in Figure A). You may hear a click sound. 2. Install the battery. 䡲 䡲 2 Remove the battery from its packaging.
Activating Your Device 䢇 If you purchased your device at a Sprint Store, it is probably activated and ready to use. 䢇 If you received your device in the mail and it is for a new Sprint account or a new line of service, it is designed to 䢇 If you received your device in the mail and you are activating a new device for an existing number on your account, you will need to go online to activate your activate automatically. new device. 䡲 From your computer’s Web browser, go to www.sprint.
your Sprint service), you can get a sub-account password at www.sprint.com. 䢇 Data Service Password 䢇 With your Sprint device, you may select to set up an optional data services password to control access and authorize premium service purchases. From A Phone For more information, or to change your passwords, sign on to www.sprint.com or call Sprint Customer Service at 1-888-211-4727. Getting Help Managing Your Account Online: www.sprint.com 䢇 䢇 䢇 䢇 䢇 4 Access your account information.
Section 2 Your Device
2A. Device Basics ⽧ Package Contents (page 6) ⽧ Your Device (page 6) ⽧ Key Functions (page 8) Package Contents Check the following items in the product package: 1 Express Mobile Hotspot 2 AC Adapter 3 USB Cable 4 Battery 5 Getting Started Poster 6 Important Information Booklet Note: Please contact the Sprint store where you purchased your device if any items are missing or damaged when you first open the package.
Rear Overview Device Basics Front Overview 1 Display screen 2 Micro USB port 6 Back cover 3 WLAN (Wi-Fi) button 7 Battery slot 4 Power button 8 Reset button 5 Strap hole 9 microSD card slot 2A.
Key Functions ● 1. Display screen provides information about your device status. Tip: If the display screen is off while the device is on, you can 4. Power button ● press any button to turn it on. 2. Micro USB port lets you use the supplied USB cable to connect the device to the supplied AC adapter for charging. You can also connect the device to a compatible PC for a direct data connection. WARNING: Inserting an incorrect accessory into the port may damage the device. 3.
9. microSD card slot allows you to install an optional microSD card for additional memory storage. WARNING: Inserting an incorrect accessory into the slot may Device Basics damage the device. 2A.
To remove the battery: 2B. Installation and Startup 1. Turn the device off to avoid any data loss. Press and hold the Power button for about 3 seconds. 2. Remove the back cover. Slide the back cover down in the direction of the triangle to remove it. ⽧ Installing or Removing the Battery (page 10) ⽧ Installing or Removing a Card (page 10) ⽧ Charging the Battery (page 11) ⽧ Turning Your Device On or Off (page 12) ⽧ Checking the Device Status (page 14) 3.
WARNING: Before installing or removing a microSD card, power off the device to protect the device and the SD card from being damaged. 3. Replace the battery and the back cover, and the Installation and Startup storage. When connected to a computer through the USB cable, the microSD card is recognized as a removable storage device. power the device back on. WARNING: Using microSD cards larger than 32 GB may cause data loss and damage your device. Charging the Battery To install a microSD card: 1.
When the battery is low, the battery icon blinks. The device turns off after a few minutes. Note: Long backlight settings, searching for service and other variables may reduce the battery’s data-transferring and standby time. Tip: Watch your device battery level indicator and charge the battery before it runs out of power. Charging the Battery Keeping track of your battery’s charge is important.
To turn the device on or off, press and hold the power button for about three seconds until you see the powering-on or powering-off animation on the display screen. Installation and Startup 䊳 Once your device is on, it searches for the network. When the device finds a signal, you have established the network connetion. If your device is power-supplied by the battery and can not search for a signal, a power saving feature is automatically activated.
Checking the Device Status 1 Signal Strength – The current signal strength of the network. (More bars = stronger signal.) 2 3G or 4G status – The current network is in 3G mode or in 4G mode. 3 Wi-Fi On – The device's wireless feature is on. 14 2B. Installation and Startup 4 Clients – The number of currently connected client Wi-Fi devices (1 - 5). 5 Location On – The device's location feature is on and available for location-based services such as GPS Navigation.
Section 3 Quick Start Guide
Requirement Description 3A. Quick Start Operating system ⽧ Requirements for the PC (page 16) Screen resolution 1024 x 768 pixels or higher ⽧ Accessing the Internet via Wi-Fi (page 16) Internet browser ⽧ Accessing the Internet via USB (page 18) Internet Explorer 6.0 or higher Safari ⽧ Logging in to the Web Management Page (page 18) ⽧ Using a Card (page 19) Requirements for the PC Your PC must meet the following requirements to configure and use the device.
according to your operating system. 䡲 Windows ● Windows XP: Click Control Panel > Network Connections > Wireless Network Connections > View available wireless networks. ● Windows Vista: Click Control Panel > Network and Internet > Network and Sharing Center > Connect to a network. ● Windows 7: Right-click the icon in the system tray. 䡲 Mac ● Click the AirPort icon (at the upper right corner of your screen). ● Select and connect the Wi-Fi network provided by the device.
Accessing the Internet via USB The device supports a direct connection between a USB cable and a compatible PC to access the Internet. To access the Internet via USB: 1. Make sure the PC is on. 2. Press and hold the power button for 3 seconds to turn on the device. 3. Connect the device to the PC. Plug the smaller end of USB cable into the device’s micro USB port, and the other end into an USB port of the PC as shown in the following diagram. 4.
3. For more settings, click Login. 4. Enter the user password (password by default) in the login window, and then click Login. 5. After the user account is verified, you can perform 䊳 To disconnect from the network, from the Web management home page, click Disconnect. Disconnect from the network only in automatic mode. Quick Start manually connect to or disconnect from the network and browse status information.
Parameter Description SD Card Sharing Mode Files to Share Access Type Enable or disable sharing the SD Card Files to share SD card sharing access type 5. Click Apply to save the configuration, or click Cancel to cancel the configuration. 20 3A.
Section 4 Settings
5. Click Finish to complete the quick configuration. 4A. Quick Setup Settings ⽧ Quick Setup Wizard (page 22) Quick Setup Wizard When you log in to the Web management page for the first time, you can use the quick setup wizard for basic setting configuration. To configure the basic settings: 1. In the navigation tree, select Settings > Quick Setup. 2. Click Next to enter the connection setting page. See “WAN Connection Settings” on page 24. 3. Configure Administrator Password.
4B. WAN Settings 1. From the Web management page, click the Settings tab. 2. Select WAN > WAN Basic Settings. 3. Select or clear Connect Automatically to enable or ⽧ WAN Connection Settings (page 23) ⽧ 3G Settings (page 24) ⽧ GPS Settings (page 24) ⽧ Data Link Settings (page 25) A WAN (Wide Area Network) is an outside connection to another network or the Internet.
3G Settings To configure the 3G settings: 1. From the Web management page, click the Settings tab. 2. Select WAN > 3G Settings. 3. Select the 3G operational mode from Roaming Mode option button. The device supports two 3G operational modes: Home Only: The device is connected to the local 3G network only. 䡲 Automatic: The device searches for and is connected to the 3G network when available. It will automatically search for compatible service outside the home area. 䡲 4.
enable the GPS feature. The GPS EULA alert opens if you haven't accepted the GPS EULA (End User License Agreement). You cannot use GPS until you accept the GPS EULA. Note: If you want to disable the GPS feature, select Disabled from the GPS Enable option button. By default, Sprint Location Service is disabled. 4. Select the mapping service (Yahoo, Google, Microsoft, etc.) to search and display the GPS results. 5. Select enable or disable the GPS privacy mode. 6.
5. Select Apply to save the configuration, select Connect to establish a data link connection, or select Cancel to cancel the configuration. 26 4B.
Wi-Fi Settings 4C. Wi-Fi Settings moved from one Wi-Fi network to another. Different profiles can be configured for each Wi-Fi network. Profile settings include the network name (SSID), the operating mode, and security settings.
which its signal is broadcast from the Wi-Fi hotspot. 䡲 WPA-PSK: A strong security standard, supported Tip: If your network has performance problems (possibly 䡲 WPA2-PSK: A stronger, newer security standard. caused by other Wi-Fi networks in the vicinity using the same channel), you can try a different Wi-Fi channel to solve the problem. by most Wi-Fi devices. 䡲 6. In the 802.
Shared WEP uses the same key for encryption and authentication, some consider shared WEP to be less secure than open WEP. In WPA-PSK, WPA2-PSK and WPA/WPA2-PSK authentication modes, you can select one of the following three encryption modes: 䡲 TKIP: TKIP (Temporal Integrity Protocol), an integrity check which changes key automatically, is mandatory in WPA (Temporal Integrity Protocol) and optional in WPA2.
3. Select from the following management options: Click Backup to save the Wi-Fi configuration parameters in the path you desired. 䡲 Click Browse to select the update file, and click Restore to reset the Wi-Fi configuration parameters. The update file may be backed up previously or provided by your service provider. 䡲 Click Reset Wi-Fi to reset to the default Wi-Fi settings. 䡲 MAC Filter Settings The MAC (Media Access Control) filter is used to grant or block wireless devices access to the Wi-Fi network.
To add a new device to the device, WPS can be used in the following two methods: 䢇 PBC (Push Button Configuration) The PBC method is to be used if the wireless client device is provided with a WPS button (either an actual one or a virtual one). For the device side, press and hold the WLAN (Wi-Fi) button for about five seconds or more to start a WPS negotiation. For the client side, please see the user documentation for the wireless client. 䢇 PIN (Personal Identification Number) 1.
4D LAN and DHCP Settings If you change the IP address of the device, you have to use the new IP address to access the Web management page. 1. From the Web management page, click the Settings tab. ⽧ LAN Settings (page 32) 2. Select DHCP in the left navigation tree. ⽧ DHCP Settings (page 32) 3. Enter a new individual IP address in the IP Address LAN Settings A LAN (Local Area Network) is a shared communication system to which more than one device are attached, limited to the immediate area.
6. Select Apply to save the configuration, or select LAN and DHCP Settings for the LAN clients that support DHCP client capability. If DHCP server service is disabled, you must have another DHCP server on your LAN, or else each client must be manually configured. Cancel to cancel the configuration. The device is pre-configured with a pool of IP addresses for the DHCP clients (DHCP Pool).
1. From the Web management page, click the 4E. Security Settings Settings tab. 2. Select Security > Firewall Switch. 3.
Settings tab. 2. Select Security > LAN IP Filter. 3. Refer to the following table to set the parameters of the IP filter: port) to an internal server with a private IP address on the LAN. Setting Up Service 1. From the Web management page, click the To configure the virtual server: 1. From the Web management page, click the Settings tab. 2. Select Security > Virtual Server.
Special Applications Some applications (for example, online games, videoconferencing and IP phone) require multiple ports open for communication, and may be initiated by a computer on the WAN. With port triggering, the device monitors outgoing data on specific port numbers (trigger ports), and keeps track of the IP address of the computer that sends data on the trigger ports, so that the device sends the incoming data to the same computer, when incoming data on the forward ports arrives.
enable the DMZ feature. 4. Enter the host IP address in the DMZ IP Address input field. 5. Select Apply to save the configuration, or select 3. Select Enabled from UPnP Status option button to enable the UPnP feature. Enable this feature only if you trust the computers on the LAN. 4. Select Apply to save the configuration, or select Cancel to cancel the configuration. Cancel to cancel the configuration.
To update the device remotely: 4F. System Settings 1. From the Web management page, click the Settings tab. 2. Select System Update. 3.
Settings tab. 2. Select System > Device Information. System Configuration Management To manage the system configuration of your device: 1. From the Web management page, click the Settings tab. 2. Select System > Configuration. 3. Select an option: Click Backup to save the system configuration parameters in the path you desired. 䡲 Click Browse to select an update file. The update file may be backuped previously or provided by your service provider. 䡲 Click Restore to reset the default system settings.
To set how soon the device goes into power management mode when no Wi-Fi clients are connected to it: 1. From the Web management page, click the Settings tab. 2. Select System > Power Manager. 3. Select the time amount for the three following standby timers: 䡲 Standby Timer On Battery: The device is battery- 䡲 Standby Timer On NDIS: The device is connected supplied. to a computer through the USB cable. 䡲 Standby Timer On Charger: The device is connected to the AC adapter through the USB cable. 1.
System Settings Tip: If you forget the password, you can use the reset button to restore to the factory default settings to return to the initial password. To change the password: 1. From the Web management page, click the Settings tab. 2. Select System > Modify Password. 3. Enter the current password. 4. Enter a new password, and confirm the new password. 5. Select Modify to save the configuration, or select Cancel to cancel the configuration. 4F.
Section 5 Resources
1. Restart the device. 2. Ensure that the client is connected to the device properly. ⽧ Frequently Asked Questions (FAQ) (page 43) Frequently Asked Questions (FAQ) 3. Check the power supply, ensuring that the power supply is properly connected and the device is powered on. 4. Check the signal strength, ensuring that the area is What can I do if the network signal cannot be searched for? 1. Check that the device is placed in an open space without any obstacles surrounded, such as concrete or walls. 2.
4. If the problem still persists, please consult your Internet provider. 44 5A.
5B. For More Information ⽧ Visiting the Sprint Website (page 45) ⽧ Contacting Customer Service (page 45) You can reach Sprint Customer Service by: 䢇 Logging on to your account at www.sprint.com. 䢇 Calling us toll-free at 1-888-788-4727 (business use) or 1-888-211-4727 (personal use). Visiting the Sprint Website Sign on to www.sprint.com to get up-to-date information on Sprint services, options and so on. You can also: 䢇 Review coverage maps. 䢇 Access your account information.
Section 6 Safety and Warranty Information
General Precautions (page 47) ⽧ Environmental Requirements for Using the Device (page 47) ⽧ Precautions for Using Wireless Devices (page 48) ⽧ Maintenance of Your Device (page 50) ⽧ Radio Frequency (RF) Energy (page 52) Note: For the best care of your device, only Sprint-authorized ⽧ User Guide Proprietary Notice (page 53) 6A. Important Safety Information This guide contains important operational and safety information that will help you safely use the device.
䢇 䢇 䢇 䢇 䢇 䢇 䢇 䢇 Keep the ambient temperature between 32° F (0° C ) and 95° F (35° C) while the device battery is being charged. Keep the ambient temperature between 32° F (0° C ) and 95° F (35° C) for using the device powered by a battery. Do not use or charge the device in dusty, damp, and dirty places. Otherwise, it may result in a malfunction of the circuit. Do not block the openings on the device with any object. Reserve a minimum space of 10 centimeter around the device for heat dissipation.
Traffic Security Turning Off Your Device in Dangerous Areas 䢇 䢇 To avoid interfering with blasting operations, turn your device off when in a blasting area or in other areas with signs indicating two-way radios should be turned off. Construction crews often use remote-control RF devices to set off explosives. Turn your device off when you’re in any area that has a potentially explosive atmosphere. Although it’s rare, your device and accessories could generate sparks.
䢇 䢇 Do not use the accessories if they are damaged. Otherwise, electric shocks or fires may occur. For pluggable device, the socket-outlet shall be installed near the device and shall be easily accessible. Maintenance of Your Device 䢇 䢇 䢇 䢇 䢇 䢇 If the device is not used for a long time, power it off, and then remove all the cables connected to it. The device and its accessories are not water-resistant. Keep them dry and protect the them from water or vapor.
䢇 䢇 䢇 䢇 䢇 䢇 䢇 䢇 䢇 䢇 䢇 䢇 䢇 䢇 Do not disassemble the battery or solder the battery poles. Otherwise, it may lead to electrolyte leakage, overheating, fire, or explosion. If there is a case of battery deformation, color change, or abnormal heating while you charge or store the battery, remove the battery immediately and stop using it. Otherwise, it may lead to battery leakage, overheating, explosion, or fire. The battery may need recharging if it has not been used for a long period of time.
Special Note: Be sure to dispose of your battery properly. In some areas, the disposal of batteries in household or business trash may be prohibited. Radio Frequency (RF) Energy Radio Frequency Safety The design of your device complies with updated NCRP standards described below. In 1991–92, the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) joined in updating ANSI’s 1982 standard for safety levels with respect to human exposure to RF signals.
WiMAX 0.715 W/kg This device meets the FCC Radio Frequency Emission Guidelines. FCC ID number: QISEC5072. More information on the phone’s SAR can be found from the following FCC website: http://www.fcc.gov/oet/ea/. FCC Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Trademarks and Permissions Sprint, sprint, SPRINT and the logo are trademarks or registered trademarks of Sprint. Other trademarks, product, service and company names mentioned are the property of their respective owners. Notice Some features of the product and its accessories described herein rely on the software installed, capacities and settings of local network, and may not be activated or may be limited by local network operators or network service providers.
90 Day Limited Warranty ⽧ 90 Day Limited Warranty (page 55) Your device has been designed to provide you with reliable, worry-free service. If for any reason you have a problem with the device, please refer to the manufacturer’s warranty in this section. For information regarding the terms and conditions of service for your device, please visit www.sprint.com or call Sprint Customer Service at 1-888-211-4727.
(b) Product whose mechanical serial number or electronic serial number has been removed, altered or defaced; (c) Damage from exposure to moisture, humidity, excessive temperatures or extreme environmental conditions; (d) Damage resulting from connection to, or use of any accessory or other product not approved or authorized by the Company; (e) Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts; (f) Product damaged from external causes such as fire, floodi
THE EXTENT OF THE COMPANY’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO EVENT, SHALL THE COMPANY’S LIABILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER FOR THE PRODUCT.ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. ANY ACTION FOR BREACH OF ANY WARRANTY MUST BE BROUGHT WITHIN A PERIOD OF 18 MONTHS FROM DATE OF ORIGINAL PURCHASE.
