Users Manual

36
Need Help?
Warranty Information
For customer support regarding your device, please submit a
request by emailing [e-mail].
You will be provided a ticket number regarding your inquiry,
which you can refer to when contacting us further.
You may also reach a DP AV customer service representative
by calling 1-833-909-2673. We are available Monday - Friday,
9am - 5pm PST, except major holidays. DP AV strongly urges
customers to email their inquiry prior to calling, as this will
enable us to better assist you.
Please make sure to note the model number and a description
of your inquiry.
Thank you for purchasing a PBS KIDS product.
Limited Warranty
DP AV (the “Company”) warrants the product purchased and
contained in this package (the “Product”) against defects in
material or workmanship for 90 Days (Parts & Labor) and 1
Year (Limited). In order for the Company to honor this limited
warranty, you must present a valid proof of purchase (i.e. a
receipt) of this Product.
This warranty is void if the Company deems, in its discretion,
that the Product may have been damaged through
modification, improper use, end user negligence, water
damage or tampering of the barcode of the Product. This
warranty is a limited warranty for repair/replacement of the
Product, subject to the conditions set forth herein.