Integration Guide

Recurring Payments – Subscribe Buttons
Managing Subscriptions
3
130 June 2012 PayPal Payments Standard Integration Guide
NOTE: The “Subscriptions” choice is available in the dropdown menu only after someone
has signed up for a subscription with you.
5. Click the Download History button, and follow the onscreen instructions.
For more information on the Download History page, see the
Merchant Setup and Administration
Guide.
Canceling Individual Subscriptions
As a subscription service provider, you can the cancel the subscriptions of individual
subscribers from the Subscription Details pages of your PayPal account. In addition, your
subscribers can cancel the subscriptions that they have with you from their Subscription
Details pages. The procedure, described below, is the same in either case. Canceled
subscriptions cannot be reactivated.
NOTE: For the convenience of you and your subscribers, consider adding a Cancel
Subscription button to your website.
For more information, see “Working with Unsubscribe Buttons” on page 141.
If you accepted your first subscription payment before October 15, 2009:
1. Log in to your PayPal account at
https://www.paypal.com.
2. Click the History subtab.
The History page opens.
3. Specify the time frame in which the subscription was set up.
4. From the More Filters dropdown menu, select Subscriptions and agreements >
Subscriptions.
The History pages displays a list of subscription transactions.
5. In the Subscriptions list, locate the subscription you want to cancel.
Make sure of the following:
–The Type column reads, “Subscription Creation.”
–The Status column reads, “Active.”
6. In the row for the subscription that you want to cancel, click the Details link.
The Subscription Details page opens.
7. Scroll to the bottom of the page, and click the Cancel Subscription button.
If you accepted your first subscription payment after October 15, 2009:
1. Log in to your PayPal account at
https://www.paypal.com.