Integration Guide

Website Payments Standard Integration Guide September 2008 275
Using Your PayPal Account Profile
Tailoring the Checkout Experience
7
FIGURE 7.7 Merchants Require People To Share Their Telephone Numbers During
Checkout
When people share their contact telephone numbers with you, PayPal includes their shared
numbers in the transaction details section of payment authorization notices sent by email.
Also, PayPal displays the shared numbers in the Transaction Details page for transactions in
which contact telephone numbers where shared. These actions let payers and yourself know
that contact telephone numbers were shared as part of the transaction.
IMPORTANT: In accordance with the PayPal user agreement, you may use contact
telephone numbers only to communicate with the payer about the related
transaction. You may not use them for unsolicited communication.
Turning Contact Telephone Number On
To turn Contact Telephone Number on:
1. Log in to your PayPal account at
https://www.paypal.com.
The My Account Overview page appears.
2. Click the Profile subtab.
The Profile Summary page appears.
3. In the Selling Preferences column, click the Website Payment Preferences link.
4. Scroll down the page to the Contact Telephone Number section.
5. Select one of the following options:
– On (Optional Field) – PayPal lets payers share their telephone numbers with you, as an
option.
– On (Required Field) – PayPal informs payers that their telephone numbers will be
shared with you because you require it.
– Off (Recommended) – PayPal does not share payers’ telephone numbers with you.
6. Scroll to the bottom of the page and click the Save button.