Integration Guide

Website Payments Standard Integration Guide September 2008 131
Recurring Payments – Subscribe Buttons
Managing Subscriptions
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7. Click the Details link to see statistics about your mass subscription cancellation and to
download a mass cancellation log file.
The Transaction Details page opens to display the following statistics:
– Total Emails – Number of email addresses uploaded from your file.
– Emails Matched – Number of email addresses that matched one or more active
subscriptions.
– Emails Not Matched – Number of email addresses that matched no active subscriptions
or matched subscriptions that were already completed or canceled.
– Successful Cancellations – Number of subscriptions canceled. This number may be
higher than the number of emails matched if any email address had more than one active
subscription.
8. Click the View Details button to download a mass cancellation log file.
PayPal prompts you to open or save a file named BatchLog.txt. Each line in the file
represents the actions taken against a subscription. Each line begins with the subscription
ID and has the email address of the subscriber and the processing date. The log file reports
the following processing results:
– Success – The subscription was canceled.
– Failed Already cancelled – The subscription was canceled already.
– Failed Already completed – The subscription ended already.
– Failed – A general failure occurred, as identified by the failure code.
– No Match – The email address did not match any of your subscriptions.
End of Term Messages Sent Through Instant Payment Notification
Instant Payment Notification sends end of term messages when subscriptions end. Use these
messages to automatically terminate subscription password access to members only content.
For more information about Subscriptions Password Management, see “Generating
Usernames and Passwords With Subscribe Buttons” on page 139.
For subscriptions with no recurring payments, end of term messages are sent when the
subscription period ends. For subscriptions with recurring payments and a limited number of
billing cycles, end of term messages are sent at the end of the last billing cycle. For
subscriptions that are canceled, end of term messages are sent when the subscription period or
the current billing cycle ends. For subscriptions that PayPal cancels due to failures in attempts
to collect recurring payments, end of term messages are sent immediately.
EXAMPLE 3.5 End of Term Examples
z Term – $10 USD for 6 months, paid on the 1st of March
z End of Term – sent on the 1st of September, 7 months after signup
z Term – $9.99 USD per month, paid on the 1st of March