Integration Guide

Recurring Payments – Subscribe Buttons
Managing Subscriptions
3
130 September 2008 Website Payments Standard Integration Guide
5. In the row for any subscription where the Status column reads “Active,” click the Details
link.
The Subscription Details page opens.
6. Scroll to the bottom of the page, and click the Cancel several subscribers link.
The Mass Subscription Cancellation page opens.
7. In the Attach Mass Cancellation File text box, enter the path and filename of the mass
cancellation file that you created earlier, or click the Browse… button to locate the file on
your local computer.
8. Click the Continue button.
The Mass Cancellation page opens to display the number of email addresses that PayPal
found in your mass cancellation file.
9. Confirm the number of email address found by PayPal against the number of email
addresses in your mass cancellation file. Then, click then Cancel Subscriptions button.
The Mass Cancellation page refreshes to inform you that your mass cancellation file has
been registered by PayPal and will be processed.
Monitoring the Progress of Mass Subscription Cancellations
It may take PayPal a while to process your mass cancellation file. You can monitor the
progress from the History page by looking at the status of the cancellation transaction.
N OTE: It may take up to one hour to process your mass subscription cancellation.
To check the status of your mass subscription cancellation:
1. Log in to your PayPal account at
https://www.paypal.com.
2. Click the History subtab.
The History page opens.
3. From the Show dropdown menu, select “All Activity - Simple View.”
4. Specify the time frame in which you requested the mass subscription cancellation.
Generally, select the Within radio button and select “The Past Day” from the dropdown
menu.
5. Click the Search button.
The History pages displays a list of subscription transactions.
6. In the Subscriptions list, locate the row where the Type column reads “Mass Subscription
Cancellation.”
The Status column reads “Processed” after PayPal finishes processing your mass
cancellation file.