Integration Guide

Website Payments Standard Integration Guide September 2008 129
Recurring Payments – Subscribe Buttons
Managing Subscriptions
3
3. From the Show dropdown menu, select “Subscriptions.”
4. Specify the time frame in which the subscription was set up.
5. Click the Search button.
The History pages displays a list of subscription transactions.
6. In the Subscriptions list, locate the subscription you want to cancel.
Make sure of the following:
–The Type column reads, “Subscription Creation.”
–The Status column reads, “Active.”
7. In the row for the subscription that you want to cancel, click the Details link.
The Subscription Details page opens.
8. Scroll to the bottom of the page, and click the Cancel Subscription button.
Canceling Multiple Subscriptions at One Time
As a subscription service provider, you can cancel multiple subscriptions at one time from the
Subscription Details page of your PayPal account.
Follow the procedures described in this section to cancel multiple subscriptions at one time:
z Requesting Mass Subscription Cancellations
z Monitoring the Progress of Mass Subscription Cancellations
Requesting Mass Subscription Cancellations
Before you begin this procedure, create a text file that contains the email addresses of the
subscribers whose subscriptions you want to cancel. Enter each email addresses on a separate
line. You will upload this mass cancellation file during Step 7 of the procedure below.
IMPORTANT: If a subscriber in your text file has more than one subscription with you, all
of that person’s subscriptions will be canceled.
To request the cancellation of multiple subscriptions at one time:
1. Log in to your PayPal account at
https://www.paypal.com.
2. Click the History subtab.
The History page opens.
3. From the Show dropdown menu, select “Subscriptions.”
4. Click the Search button.
The History pages displays a list of subscription transactions.