Integration Guide

Recurring Payments – Subscribe Buttons
Managing Subscriptions
3
128 September 2008 Website Payments Standard Integration Guide
Downloading Subscriber Lists
You can download a text file that contains all of your non-payment subscription history –
signups, cancellations, and ends of term. You can manipulate the download file to produce
these kinds of lists:
z All current and past subscribers – Exclude “Subscription Cancellation” and
“Subscription Completion” activity
z All active subscribers – Include activity with an “active,” “active-completed,” or “active-
cancelled” status
To download a file with your non-payment subscription history:
1. Log in to your PayPal account at
https://www.paypal.com.
2. Click the History subtab.
The History page opens.
3. Click the Download My History link.
The Download History page opens.
4. Specify the time frame for the subscription activity you want to download.
5. From the File Types for Download dropdown menu, select “Subscriptions.”
N OTE: The “Subscriptions” choice is available in the dropdown menu only after someone
has signed up for a subscription with you.
6. Click the Download History button, and follow the onscreen instructions.
For more information on the Download History page, see the Order Management Integration
Guide.
Canceling Individual Subscriptions
As a subscription service provider, you can the cancel the subscriptions of individual
subscribers from the Subscription Details pages of your PayPal account. In addition, your
subscribers can cancel the subscriptions that they have with you from their Subscription
Details pages. The procedure, described below, is the same in either case.
N OTE: For the convenience of you and your subscribers, consider adding a Cancel
Subscription button to your website.
For more information, see “Working With Unsubscribe Buttons” on page 137.
To cancel an individual subscription:
1. Log in to your PayPal account at
https://www.paypal.com.
2. Click the History subtab.
The History page opens.