2009

Contents
6 Virtual Terminal User’s Guide
Processing a Refund. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Creating a New Transaction Using Data from a Previous Transaction . . . . . . . . . . . 25
Chapter 6 Withdrawing Funds . . . . . . . . . . . . . . . . . . . . .27
Requesting an Electronic Funds Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Withdrawing Funds by Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Chapter 7 Virtual TerminalResponse Codes and Messages . . . . . .29
System Response Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Card Security Code Responses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Address Verification System Responses. . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Chapter 8 Canceling or Reactivating Your Virtual Terminal Service . .45
Canceling Your Virtual Terminal Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Reactivating Your Virtual Terminal Service. . . . . . . . . . . . . . . . . . . . . . . . . . 45