2009
Table Of Contents
- Virtual Terminal User’s Guide
- Preface
- Getting Started with Virtual Terminal
- Security Features
- Setting Up Your Account Before Using Virtual Terminal
- Performing Transactions Using Virtual Terminal
- Performing Secondary Tasks Using Existing Transactions
- Withdrawing Funds
- Virtual TerminalResponse Codes and Messages
- Canceling or Reactivating Your Virtual Terminal Service
- Index
Virtual Terminal User’s Guide 45
8
Canceling or Reactivating Your
Virtual Terminal Service
This chapter contains information about the following topics:
z Canceling Your Virtual Terminal Service
z Reactivating Your Virtual Terminal Service
Canceling Your Virtual Terminal Service
To cancel Virtual Terminal, you must cancel your Merchant Services Billing Agreement.
If you have Virtual Terminal only, then when you cancel the billing agreement, you will
immediately lose access to Virtual Terminal and will not be able to use Virtual Terminal to
process credit card payments.
However, if you have Virtual Terminal and Website Payments Pro, you will immediately lose
access to both these services when you cancel the billing agreement.
To cancel the Merchant Services Billing Agreement for Virtual Terminal and/or Website
Payments Pro and Virtual Terminal:
1. Log in to your PayPal account at
https://www.paypal.com.
2. Click the My Account tab, and then click the Profile tab.
3. In the Billing column, click the Manage monthly billing link.
4. On the Monthly Billing page, review the services that are being cancelled, and click
Cancel billing.
5. Verify the information again as you will lose access to these services, and click Cancel
billing again.
The Monthly billing cancelled page confirms that you have cancelled your monthly billing
agreement.
Reactivating Your Virtual Terminal Service
To reactivate your Virtual Terminal service, you must reactivate your Merchant Services
Billing Agreement.
If you have Virtual Terminal only, then when you reactivate the billing agreement, you will
immediately have access to Virtual Terminal and will be able to use Virtual Terminal to
process credit card payments.