2009

Virtual Terminal User’s Guide 33
Virtual TerminalResponse Codes and Messages
System Response Codes
10538 Filter decline Your maximum amount filter
declined this transaction. Log in
to PayPal and change your risk
settings.
The transaction was declined by
the maximum amount filter
managed by the merchant. To
accept this transaction, change
your risk settings on PayPal.
10539 Filter decline We’ve declined this transaction.
Contact Customer Service for
more information.
The transaction was declined by
PayPal. Contact PayPal
Customer Service for more
information.
10540 Invalid data You entered an invalid address.
Re-enter the information.
The transaction was declined by
PayPal because of an invalid
address.
10541 Gateway decline The card is restricted. Contact
PayPal Customer Service.
The credit card entered is
currently restricted by PayPal.
Contact PayPal Customer
Service for more information.
10542 Invalid data You entered an invalid email
address. Re-enter the
information.
The email address provided by
the buyer is in an invalid
format.
10543 Card authorization failed We couldn’t authorize this card.
Try another card.
The card couldn’t be
authorized. Use another card.
10544 Gateway decline We’ve declined this transaction.
Contact Customer Service for
more information.
The transaction was declined by
PayPal. Contact PayPal
Customer Service for more
information.
10545 Gateway decline We’ve declined this transaction.
Contact Customer Service for
more information.
The transaction was declined by
PayPal because of possible
fraudulent activity. Contact
PayPal Customer Service for
more information.
10546 Gateway decline We’ve declined this transaction.
Contact Customer Service for
more information.
The transaction was declined by
PayPal because of possible
fraudulent activity on the IP
address. Contact PayPal
Customer Service for more
information.
10547 Internal error We can’t process your
transaction right now. Try again
later.
None - this is a PayPal internal
error.
T
ABLE 7.1 Virtual Terminal Response Codes
Error
Code Short Message Long Message Corrective Action