2009

Virtual TerminalResponse Codes and Messages
System Response Codes
30 Virtual Terminal User’s Guide
10432 Invalid argument Invoice ID value exceeds
maximum allowable length.
Ensure that the Invoice ID value
does not exceed the maximum
allowable length.
10500 Invalid configuration We can’t process this transaction
because you have not accepted
your billing agreement.
Occurs when you have not
agreed to the billing agreement.
10501 Invalid configuration We can’t process this transaction
because your billing agreement is
disabled or inactive.
Occurs when the billing
agreement is disabled or
inactive.
10502 Invalid data This card has expired. Enter a
valid date.
The credit card used has
expired.
10504 Invalid data The CSC is invalid. Enter a valid
3 digit code.
The CSC provided is invalid.
The CSC is between 3 digit
long.
10505 Gateway decline AVS returned a response value of
N. Your merchant account
provider doesn’t accept this
value. Contact them for a list of
accepted codes.
The transaction was refused
because the AVS response
returned the value of N, and the
merchant account is not able to
accept such transactions.
10507 Invalid configuration We can’t process this transaction.
Contact PayPal Customer
Service.
Your PayPal account is
restricted - contact PayPal
Customer Service for more
information.
10508 Invalid data This card expiration date is
invalid. Enter a valid 2-digit
month and a 4-digit year
(MM/YYYY).
The expiration date must be a
two-digit month and four-digit
year.
10509 Invalid data You must submit a buyer IP with
each API call.
You must submit an IP address
of the buyer with each API call.
10510 Invalid data We don’t support this card. Select
another one.
The credit card type entered is
not currently supported by
PayPal.
10511 Invalid data You selected an unsupported
value field.
The merchant selected an value
for the PaymentAction field that
is not supported.
10512 Invalid data Enter the buyer’s first name. The first name of the buyer is
required for this merchant.
10513 Invalid data Enter the buyer’s last name. The last name of the buyer is
required for this merchant.
T
ABLE 7.1 Virtual Terminal Response Codes
Error
Code Short Message Long Message Corrective Action