2005

Using Virtual Terminal
Processing a Virtual Terminal Order
18 July 2005 Virtual Terminal User Guide
When you finish entering an order in Virtual Terminal, AVS matching happens behind the
scenes. Virtual Terminal displays an AVS response code to you. The code tells you what part
of the entered customer’s billing address was matched by AVS. For details about what the
codes mean, see “Address Verification System Responses” on page 22.
Processing a Virtual Terminal Order
This section details how to use Virtual Terminal to process an order and how to handle
possible errors.
Your account settings determine which fields are required and which are optional. This section
might not reflect your exact account settings, because those settings can vary from account to
account.
Entering Order Details
To complete the Order Details section of the order entry form:
1. Select the currency of the transaction. The default selection is U.S. Dollars.
2. Enter the amount of the item, before shipping and tax, in the Net Order Amount field.
3. Enter the shipping amount in the Shipping field. If you want to include shipping in your
taxable amount, select the Apply tax to shipping checkbox.
4. Enter the tax rate for the transaction in the Tax Rate field.
The tax amount and total are automatically calculated as shown below.
5. Select either Sale or Auth from the Transaction Type menu.
z Sale is a straightforward request to process a credit card payment instantly. This option is
commonly used by small and medium-size merchants.