2013

SOAP API Developer Reference February 01, 2013 353
API Error Codes
DoReferenceTransaction Errors
A
DoReferenceTransaction Errors
All Reference Transactions-Related API Errors
Error
Code
Short Message Long Message Additional Information
10001 Internal Error Internal Error Retry the transaction 5 more
times at incremental intervals. If
this continues to fail instruct the
customer of the error & contact
Merchant Technical Support
https://www.paypal.com/mts for
assistance.
10002 Authentication/Authorizati
on Failed
10003 Missing argument Item name, amount and quantity
are required if item category is
provided.
Scenario: Merchant passes item
category as either Digital or
Physical but does not also pass
one of the following parameters:
name, amount, or quantity.
10004 Transaction refused
because of an invalid
argument. See additional
error messages for details.
You are not signed up to accept
payment for digitally delivered
goods.
Scenario: Merchant is not signed
up for digital goods but passes
item category as Digital.
10004 Cart item calculation
mismatch.
Cart item calculation mismatch.
The regular non-trial billing period
amount is different than the sum of
the amounts for each item in the
cart.
Scenario: When the regular non-
trial billing period amount is
different than the sum of the
amounts for each item in the
cart.
10004 Tax calculation mismatch. Tax calculation mismatch. The tax
amount for the regular non-trial
billing period is different than the
sum of the tax for each item in the
cart.
Scenario: When the regular non-
trial billing period is different
than the sum of the tax for each
item in the cart.
10004 Transaction refused
because of an invalid
argument. See additional
error messages for details.
Invalid payment type argument
10009 Transaction refused The account for the counterparty is
locked or inactive
Merchant is
locked/close/restricted.
10010 Invalid Invoice Non-ASCII invoice id is not
supported
Non-ASCII characters are used
in InvoiceID field.