2013

Table Of Contents
SOAP API Developer Reference February 01, 2013 287
A
API Error Codes
The PayPal API can return multiple errors for any operation.
General API Errors
General API Errors
Error
Code
Short Message Long Message Correcting This Error
10002 Authentication/Authoriza
tion Failed
Username/Password is incorrect This error can be caused by an incorrect
API username, an incorrect API
password, or an invalid API signature.
Make sure that all three of these values
are correct. For your security, PayPal
does not report exactly which of these
three values might be in error.
10002 Authentication/Authoriza
tion Failed
You do not have permission to
make this API call
10002 Authentication/Authoriza
tion Failed
Account is locked or inactive
10002 Internal Error Internal Error
10002 Authentication/Authoriza
tion Failed
Internal Error
10002 Authentication/Authoriza
tion Failed
Account is not verified
10002 Authentication/Authoriza
tion Failed
This call is not defined in the
database!
10002 Authentication/Authoriza
tion Failed
Token is not valid
10002 Restricted account Account is restricted Your PayPal merchant account has been
restricted. Contact your PayPal account
manager for resolution.
10002 Authentication/Authoriza
tion Failed
API access is disabled for this
account