2012

API Error Codes
DirectPayment API Errors
A
296 August 2012 SOAP API Developer Reference
10564 Gateway Decline This transaction cannot be
processed.
There was a problem processing this
transaction.
10565 Merchant country
unsupported
The merchant country is not
supported.
10566 Credit card type
unsupported
The credit card type is not
supported.
10567 Invalid Data This transaction cannot be
processed. Please enter a valid
credit card number and type.
10571 Transaction approved, but
with invalid Card
Security Code (CSC)
format.
This transaction was approved,
although the Card Security Code
(CSC) had too few, too many, or
invalid characters. Based on your
account profile settings, the
invalid CSC was not given to the
card issuer for its approval
process.
If you want to require valid CVV values,
change the risk control settings in your
account profile.
10701 Invalid Data There’s an error with this
transaction. Please enter a valid
billing address.
There was a problem with a particular
field in the address. The long error
message tells you which field is invalid.
10702 Invalid Data There’s an error with this
transaction. Please enter a valid
address1 in the billing address.
There was a problem with a particular
field in the address. The long error
message tells you which field is invalid.
10703 Invalid Data There’s an error with this
transaction. Please enter a valid
address2 in the billing address.
There was a problem with a particular
field in the address. The long error
message tells you which field is invalid.
10704 Invalid Data There’s an error with this
transaction. Please enter a valid
city in the billing address.
There was a problem with a particular
field in the address. The long error
message tells you which field is invalid.
10705 Invalid Data There’s an error with this
transaction. Please enter a valid
state in the billing address.
There was a problem with a particular
field in the address. The long error
message tells you which field is invalid.
10706 Invalid Data There’s an error with this
transaction. Please enter a valid
postal code in the billing address.
There was a problem with a particular
field in the address. The long error
message tells you which field is invalid.
10707 Invalid Data There’s an error with this
transaction. Please enter a valid
country in the billing address.
There was a problem with a particular
field in the address. The long error
message tells you which field is invalid.
Error
Code Short Message Long Message Corrective Action