User's Guide

Table Of Contents
Fraud Protection Services User’s Guide 15
2
How Fraud Protection Services
Protect You
This chapter describes the security tools that make up the Fraud Protection Services.
In This Chapter
“The Threats” on page 15
“Protection Against the Threats—Fraud Filters” on page 15
“Special Considerations” on page 16
The Threats
There are two major types of fraud—hacking and credit card fraud.
Hacking
Fraudsters hack when they illegally access your customer database to steal card information or
to take over your Payflow account to run unauthorized transactions (purchases and credits).
Fraud Protection software filters minimize the risk of hacking by enabling you to place
powerful constraints on access to and use of your PayPal Manager and Payflow accounts.
Credit Card Fraud
Fraudsters can use stolen or false credit card information to perform purchases at your Web
site, masking their identity to make recovery of your goods or services impossible. To protect
you against credit card fraud, the Fraud Protection filters identify potentially fraudulent
activity and let you decide whether to accept or reject the suspicious transactions.
Protection Against the Threats—Fraud Filters
Configurable filters screen each transaction for evidence of potentially fraudulent activity.
When a filter identifies a suspicious transaction, the transaction is marked for review.
Fraud Protection Services offers two levels of filters: Basic and Advanced. The filters are
described in Appendix A, “Fraud Filter Reference.”