2009
Table Of Contents
- Contents
- Signing Up for Payflow ACH Payment Service
- About ACH Payments
- Summary of Authorization Requirements
- How Payflow ACH Payment Works
- ACH Payment Flow
- Timetable for a Typical ACH Payment
- Example of a Successful Business-to-Business Debit/Sale Payment
- Example of a Business-to-Business Sale/Debit Payment With a Customer Return Within Three Posting Days
- Example of a Business-to-Consumer Sale/Debit Payment With a Customer Return After Three Posting Days
- Example of a Successful Business-to-Consumer Credit Payment
- Example of a Business-to-Consumer Credit Payment With a Customer Side Return
- ACH Payment Types
- Retrying Returned Payments
- Notifications of Change
- Using PayPal Manager to Perform ACH Payments
- Using the Payflow Pro SDK to Perform ACH Payments
- Testing ACH Payments Using the Payflow SDK
- Responses to ACH Payment Requests
- Index
Payflow ACH Payment Service Guide 55
Responses to ACH Payment Requests
RESULT Codes and RESPMSG Values
8
RESULT Values for Transaction Declines or Errors
For non-zero Results, the response string includes a RESPMSG name-value pair. The exact
wording of the RESPMSG (shown in bold) may vary. Sometimes a colon appears after the
initial RESPMSG followed by more detailed information.
TABLE 8.5 Payflow transaction RESULT values and RESPMSG text
RESULT RESPMSG and Explanation
0 Approved
1 User authentication failed. Error is caused by one or more of the following:
z Login information is incorrect. Verify that USER, VENDOR, PARTNER, and
PASSWORD have been entered correctly. VENDOR is your merchant ID and
USER is the same as VENDOR unless you created a Payflow Pro user. All fields
are case sensitive.
z Invalid Processor information entered. Contact merchant bank to verify.
z "Allowed IP Address" security feature implemented. The transaction is coming
from an unknown IP address. See PayPal Manager online help for details on how to
use Manager to update the allowed IP addresses.
z You are using a test (not active) account to submit a transaction to the live PayPal
servers. Change the host address from the test server URL to the live server URL.
2 Invalid tender type. Your merchant bank account does not support the following
credit card type that was submitted.
3 Invalid transaction type. Transaction type is not appropriate for this transaction. For
example, you cannot credit an authorization-only transaction.
4 Invalid amount format. Use the format: “#####.##” Do not include currency
symbols or commas.
5 Invalid merchant information. Processor does not recognize your merchant account
information. Contact your bank account acquirer to resolve this problem.
6 Invalid or unsupported currency code
7 Field format error. Invalid information entered. See RESPMSG.
8 Not a transaction server
9 Too many parameters or invalid stream
10 Too many line items
11 Client time-out waiting for response
12 Declined. Check the credit card number, expiration date, and transaction information to
make sure they were entered correctly. If this does not resolve the problem, have the
customer call their card issuing bank to resolve.