2009

Table Of Contents
Signing Up for Payflow ACH Payment Service
Retrying Return Payments
1
10 Payflow ACH Payment Service Guide
Retrying Return Payments
To help you manage returns, specify whether you want PayPal to retry payments that result in
either of the following return types:
z Insufficient funds, Result code R01. The available and/or cash reserve balance is not
sufficient to cover the dollar value of the debit entry.
z Uncollected funds, Result code R09. Sufficient book or ledger balance exists to satisfy
the dollar value of the transaction, but the dollar value of transactions in the process
of collection (uncollected checks) brings the available and/or cash reserve balance
below the dollar value of the debit entry.
Specify 0 to disallow retries. Specify 1 to enable PayPal to retry the payment once. Specify 2
to enable PayPal to retry the payment up to two times.
N OTE: Credit payments are never retried.
For RCK payments, one retry maximum is performed when the retry setting
is 1 or 2.
You also specify the retry interval (between 1 and 7 banking days) between receiving NSF
returns and retrying the payment.
Step 6 Work with your Account Representative to set your account’s service
levels
PayPal offers a variety of service agreements to suit your business requirements.
Step 7 Sign a Payflow ACH Payment Services agreement
Once you agree on banking requirements, Payflow ACH Payment account configuration, and
service levels, you sign your Payflow ACH Payment Services agreement. You can now begin
to use your Payflow ACH Payment account to collect payments.