2009

Payflow Link Fraud Protection Services User’s Guide v
Contents
Determining Whether Your Payflow Account is Currently Active. . . . . . . . . . . . . . . 35
Activating Your Payflow Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Chapter 9 Managing Payflow Link . . . . . . . . . . . . . . . . . . .37
Management Tasks Available in PayPal Manager . . . . . . . . . . . . . . . . . . . . . . 37
Generating Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter 10 Assessing Transactions that Triggered Filters . . . . . . .39
Reviewing Suspicious Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Acting on Transactions that Triggered Filters . . . . . . . . . . . . . . . . . . . . . . 42
Rejecting Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Fine-tuning Filter Settings—Using the Filter Scorecard . . . . . . . . . . . . . . . . . . . 43
Ensuring Meaningful Data on the Filter Scorecard . . . . . . . . . . . . . . . . . . . 44
Re-running Transactions That Were Not Screened . . . . . . . . . . . . . . . . . . . . . 44
Chapter 11 Integrating TeleCheck Transactions. . . . . . . . . . . . .45
Integrating Check Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Enabling Customers to Specify the Payment Method . . . . . . . . . . . . . . . . . . 46
Data That You Must Post if You Do Not Use Payflow Link’s Order Form . . . . . . . . . . 46
Transaction Results Returned for TeleCheck Transactions . . . . . . . . . . . . . . . . . 47
Testing TeleCheck Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Appendix A Transaction Responses . . . . . . . . . . . . . . . . . . .49
RESULT Codes and RESPMSG Values . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
RESULT Values for Transaction Declines or Errors . . . . . . . . . . . . . . . . . . . 50
RESULT Values for Communications Errors . . . . . . . . . . . . . . . . . . . . . . 55
AVS Result Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Processors that Support AVS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
AVS Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Card Security Code Result Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Card Security Code Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Processors and Credit Cards Supporting Card Security Code . . . . . . . . . . . . . 61
American Express Card Security Code Enhancements . . . . . . . . . . . . . . . . 61
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Appendix B Submitting Transaction Data to the Payflow Link Server . .63