2009
Table Of Contents
- Payflow Link Fraud Protection Services User’s Guide
- Contents
- Preface
- Introduction
- How Fraud Protection Services Protect You
- Configuring Payflow Link
- Integrating Your Web Site with Payflow Link (Basic Integration)
- Integrating Your Web Site with Payflow Link (Advanced Integration)
- Testing Payflow Link
- Activating Payflow Link
- Managing Payflow Link
- Assessing Transactions that Triggered Filters
- Integrating TeleCheck Transactions
- Transaction Responses
- Submitting Transaction Data to the Payflow Link Server
- About the Confirmation Email Messages
- Payflow Link Transaction Types
- Frequently Asked Questions
- Index
Payflow Link Fraud Protection Services User’s Guide 21
Configuring the Fraud Protection Services Filters
Phase 2: Run Live Transactions on Live Transaction Servers in Observe Mode
4
Phase 2: Run Live Transactions on Live Transaction Servers in
Observe Mode
In this phase, you configure filters on live servers to the settings that you had fine-tuned on the
test servers. In Observe mode, filters examine each live transaction and mark the transaction
with the filter results. The important difference between Observe and Active mode is that,
regardless of the filter actions, all Observe mode transactions are submitted for processing in
the normal fashion.
Observe mode enables you to view filter actions offline to assess their impact (given current
settings) on your actual transaction stream.
NOTE: You are charged the per-transaction fee to use the live servers in either Observe or
Active mode.
1. Click Service Settings > Fraud Protection >Test Setup. Click Move Test Filter Settings
to Live. The Move Test Filter Setting to Live page appears. Remember that in this phase,
you are configuring the live servers.
2. Click Move Test Filter Settings to LiveOn the page that appears, click Move Test Filter
Settings to Live again.
3. The Move Test Filter Settings to Live page prompts you whether to deploy the filters in
Observe modeor in Active mode. Click Deploy to Observe Mode.
Once you deploy the filters, all transactions are sent to the live servers for screening by the live
filters. In Observe mode, each transaction is marked with the filter action that would have
occurred (Review, Reject, or Accept) had you set the filters to Active mode
This enables you to monitor (without disturbing the flow of transactions) how actual customer
transactions would have been affected by active filters.
IMPORTANT: Deployed filter setting changes are updated hourly (roughly on the hour).
This means that you might have to wait up to an hour for your changes to
take effect. This waiting period only occurs when you move from one mode
to the next.
4. Review the filter results by following the instructions in Chapter 10, “Assessing
Transactions that Triggered Filters.” The Filter Scorecard (described on page 43) will be
particularly helpful in isolating filter performance that you should monitor closely and in
ensuring that a filter setting is not set so strictly so as to disrupt normal business.
5. Once you are happy with your filter settings, you can move to Phase 3.