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Table Of Contents
Payflow Link Fraud Protection Services User’s Guide 13
How Fraud Protection Services Protect You
Special Considerations
2
Buyer Authentication Service is a separately-purchased option and operates with the Buyer
Authentication Failure filter. To enroll for the Buyer Authentication Service, click the Buyer
Authentication banner on the PayPal Manager Home page. Follow the on-screen instructions.
(In particular, both your processor and your acquiring bank must support buyer authentication.
If they both support the service, then you can enroll for Buyer Authentication Service.)
Buyer Authentication reduces your risk and builds your customers' confidence. The card
brands make marketing resources available to you to promote your Web site and logos you can
build into your checkout process.
For more information, visit:
z http://usa.visa.com/business/accepting_visa/ops_risk_management/vbv_marketing_support.html
z http://www.securecodemerchant.com
Generating Buyer Authentication Reports
If you subscribe to Buyer Authentication Service, you can generate the following reports types
through PayPal Manager:
z The Buyer Authentication Audit report displays authentication results. Because you are
charged only for buyer authentication transactions for which the cardholder is enrolled, this
report can help you to understand your Buyer Authentication bill. In addition, you can use
this report to troubleshoot the Buyer Authentication service.
z The Buyer Authentication Transaction report displays both authentication results and the
associated payment authorizations. The report provides an end-to-end view of
authentication through authorization. You can view any or all authentication result types:
successful, unsuccessful, and attempted.
To generate these reports, log on to PayPal Manager and navigate to Reports > Fraud
Protection. For detailed information, click Help on these pages.
Special Considerations
Merchants with an Instant Fulfillment Business Model
For businesses with instant fulfillment business models (for example, software or digital goods
businesses), the Review option does not apply to your business—you do not have a period of
delay to review transactions before fulfillment to customers. Only the Reject and Accept
options are applicable to your business model.
In the event of server outage, Fraud Protection Services is designed to queue transactions for
online processing. This feature also complicates an instant fulfillment business model.