2009

Payflow Link User’s Guide 35
Transaction Responses
RESULT Codes and RESPMSG Values
A
13 Referral. Transaction cannot be approved electronically but can be approved with a
verbal authorization. Contact your merchant bank to obtain an authorization and submit
a manual Voice Authorization transaction.
14 Invalid Client Certification ID. Check the HTTP header. If the tag, X-VPS-VIT-
CLIENT-CERTIFICATION-ID, is missing, RESULT code 14 is returned.
19 Original transaction ID not found. The transaction ID you entered for this
transaction is not valid. See RESPMSG.
20 Cannot find the customer reference number
22 Invalid ABA number
23 Invalid account number. Check credit card number and re-submit.
24 Invalid expiration date. Check and re-submit.
25 Invalid Host Mapping. Error is caused by one or more of the following:
z You are trying to process a tender type such as Discover Card, but you are not set up
with your merchant bank to accept this card type.
z You are trying to process an Express Checkout transaction when your account is not
set up to do so. Contact your account holder to have Express Checkout added to
your account.
26 Invalid vendor account. Login information is incorrect. Verify that USER, VENDOR,
PARTNER, and PASSWORD have been entered correctly. VENDOR is your merchant
ID and USER is the same as VENDOR unless you created a Payflow Pro user. All
fields are case sensitive.
27 Insufficient partner permissions
28 Insufficient user permissions
29 Invalid XML document. This could be caused by an unrecognized XML tag or a bad
XML format that cannot be parsed by the system.
30 Duplicate transaction
31 Error in adding the recurring profile
32 Error in modifying the recurring profile
33 Error in canceling the recurring profile
34 Error in forcing the recurring profile
35 Error in reactivating the recurring profile
36 OLTP Transaction failed
37 Invalid recurring profile ID
TABLE A.1 Payflow transaction RESULT values and RESPMSG text (Continued)
RESULT RESPMSG and Explanation