Developer's Guide

Table Of Contents
Payflow Pro Developer’s Guide 39
Credit Card Transactions
Submitting Inquiry Transactions
Required Parameters When Using the CUSTREF
To submit an Inquiry transaction when using the CUSTREF, you must pass the following
parameter:
CUSTREF
Optionally, specify the STARTTIME and ENDTIME parameters. The Inquiry transaction request
parameters are described below.
IMPORTANT:If there are multiple transactions with a particular CUSTREF value, then the
Inquiry transaction returns only the last transaction with the specified
CUSTREF. So, to ensure that you can always access the correct transaction,
you must use a unique CUSTREF when submitting any transaction, including
retries.
Inquiry Transaction Parameter String Using the CUSTREF
This is an example Inquiry transaction parameter string using the CUSTREF:
TABLE 4.10 Inquiry transaction request parameters when using the CUSTREF
Parameter Description
CUSTREF (Required) Merchant-defined identifier for reporting and auditing purposes. For
example, you can set CUSTREF to the invoice number.
You can use CUSTREF when performing Inquiry transactions. To ensure that you
can always access the correct transaction when performing an Inquiry, you must
provide a unique CUSTREF when submitting any transaction, including retries.
Limitations: 12 alphanumeric characters.
STARTTIME (Optional) For Inquiry transactions when using CUSTREF to specify the
transaction.
ENDTIME specifies the end of the time period during which the transaction
specified by the CUSTREF occurred. See STARTTIME.
ENDTIME must be less than 30 days after STARTTIME. An inquiry cannot be
performed across a date range greater than 30 days.
If you set ENDTIME, and not STARTTIME, then STARTTIME is defaulted to 30 days
before ENDTIME.
If neither STARTTIME nor ENDTIME is specified, then the system searches the last
30 days.
Limitations: 14 numeric characters in the format yyyymmddhhmmss.
ENDTIME (Optional) For Inquiry transactions when using CUSTREF to specify the
transaction.
ENDTIME specifies the end of the time period during which the transaction
specified by the CUSTREF occurred. See STARTTIME.
Limitations: 14 numeric characters.