Developer's Guide

VERBOSITY: Viewing Processor-Specific Transaction Results
Changing the Verbosity Setting
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144 Payflow Pro Developer’s Guide
Table D.3 shows the increments that are possible on basic TRANSSTATE values.
Changing the Verbosity Setting
Setting the Verbosity Level on a Per-Transaction Basis
To specify a setting for Verbosity that differs from your account’s current setting, include the
VERBOSITY=<value> name-value pair in the transaction request, where <value> is LOW or
MEDIUM.
Setting the Default Verbosity Level for All Transactions
Contact Customer Service to set your account’s VERBOSITY setting to LOW or MEDIUM for all
transaction requests. For details, see “How to Contact Customer Support” on page 9.
TABLE D.3 TRANSSTATE increments
Increment Meaning
+100 If no client acknowledgment (ACK) is received for the transaction, the original TRANSSTATE
value is incremented by 100. For example, if the original TRANSSTATE is 6, it is incremented to
106. Transactions in this range do not settle.
For transactions in TRANSSTATE 106, use Auto Resettle in PayPal Manager’s Virtual Terminal
to submit them for settlement or void them using a manual Void.
+200 If the host process never receives an ACK from the transaction broker (or backend payment
server) for the transaction, the original TRANSSTATE value is incremented by 200. For example,
if the original TRANSSTATE is 6, it is incremented to 206.
Transactions in this range are basically in limbo and will not be settled.
+1000 If a Void transaction is run (through the API, PayPal Virtual Terminal, or by PayPal Customer
Service) against a successful Authorization or Sale transaction, the original TRANSSTATE is
incremented by 1000. For example, if the original TRANSSTATE is 6, it is incremented to 1006.