2007

Name-Value Pair API Developer Guide and Reference March 2007 67
Error Message Reference
General API Errors
General API Errors
TABLE B.2 General API Errors
Error Code
Short
Message Long Message Correcting This Error
10002 Authentication
/Authorization
Failed
Username/Password is incorrect This error can be caused by
an incorrect API username,
an incorrect API password,
or an invalid API signature.
Make sure that all three of
these values are correct. For
your security, PayPal does
not report exactly which of
these three values might be
in error.
10002 Authentication
/Authorization
Failed
You do not have permissions to make this API
call
10002 Authentication
/Authorization
Failed
Account is locked or inactive
10002 Internal Error Internal Error
10002 Authentication
/Authorization
Failed
Internal Error
10002 Authentication
/Authorization
Failed
Account is not verified
10002 Authentication
/Authorization
Failed
This call is not defined in the database!
10002 Authentication
/Authorization
Failed
Token is not valid
10002 Restricted
account
Account is restricted Your PayPal merchant
account has been restricted.
Contact your PayPal account
manager for resolution.